Hi,
Usually those are automated messages. I get them all the time as well. They are just relaying abuse messages. The text in their message is standard, and includes all cases so to say. If you scroll down the email, you will see the target IP and few logs. Usually this is the result of automated scripts talking directly to Webiron, which send the message automatically (no humans involved) to the abuse handle of a certain IP address.
I recommend you not to take any action unless you are contacted by humans, with real abuse reasons. Then, you explain what Tor is, provide some links, and if the reporter is still concerned and insists explicitly, you could block his IP ranges from your exit. I don't see why a sane person would ask for this, since this can be better implemented at their side, with few firewall rules...
On 7/5/2015 8:21 PM, Patrick ZAJDA wrote:
Hi all,
I run a Tor exit node, and I received an abuse complain from Webiron. In this mail, I can read the following: "If you run a VPN, anonymizer service (like a TOR exit or proxy node), or business intelligence not contracted with the site owner, then we request that the targeted range be blocked from your service. If it is being blocked, then it's at the right and choice of our clients to refuse access." So if I understand correctly, they ask me to block the targeted range they give me in this report.
I know I can block this IP range by adding it to my exit policy, but I would like to know how others exit node operators manage these type of requests, because I ask myself if it is not against tor philosophy to block access to a specific network to Tor users.
Thanks all in advance for your answers.
Best regards,