[tor-reports] Colin's October 2014

[Colin C.]

Hi everyone,

Done this month:
- Resolved 261 tickets on RT
- Rejected 34 spam tickets on RT
- Worked on Sponsor O curriculum slides, should be ready for review
within the week
- Met with OpenITP regarding Transifex Live[1]
- Ran 2 Sponsor O meetings for documentation / outreach / videos
- Assisted Sherief with testing Pups changes
- Deployed new version of Pups to production[2]
- Presented at CryptoParty Winnipeg[3]
- Spoke with a number of interested parties about running high speed exits
- Submitted a few patches to the website[4]
- Reconfigured a few private bridges for the help desk
- Tested the latest tlsdate on Debian Sid, Debian Wheezy,
OpenBSD-current and OpenBSD 5.5
- Set new reviewers for languages on Transifex that did not previously
have reviewers
- Resolved issue with Majus (translation server) running out of inodes
- Got sick, got better, got sick again

Notes on RT:
- A number of iOS users still looking for an official Tor solution
- Large number of tickets relating to various 4.0 bugs
- Users continue to contact the help desk for bridges
- More users finding meek useful in situations where standard bridges
don't appear to be working
- OSX 10.5 users continuing to request support
- Users continue to ask about purchasing stickers / tshirts
- We continue to receive reports of cryptolocker malware pointing users
at hidden services[5]
- Users continue to ask about using plugins like Java / Flash /
Silverlight with the Tor Browser
- Many users continue to contact the help desk regarding hidden services
that are not responding
- TorChat users have started contacting the help desk again

Next month:
- Answer more tickets on RT
- Finalize curriculum distribution plan[6]
- Send the curriculum slides for full review
- Find more reviewers for Transifex teams that are missing reviewers[7]
- Find people to help fill out the Sponsor O documentation table[8]
- Look into migrating Pups development server to new infrastructure

[1]: https://www.transifex.com/live/
[2]: https://gitweb.torproject.org/pups.git/shortlog/refs/heads/production
[3]: http://wiki.skullspace.ca/index.php?title=CryptoParty
[4]: https://gitweb.torproject.org/project/web/webwml.git
[5]: https://blog.torproject.org/blog/tor-misused-criminals
[6]: https://trac.torproject.org/projects/tor/ticket/12704
[7]: https://www.transifex.com/projects/p/torproject/
[8]: https://trac.torproject.org/projects/tor/wiki/doc/DocumentationList

-- 
-Phoul