Another update: Conrad hired a contractor to replace a broken switch and fix the cabling so the redundant switch would take over in the event of a failure again. An SLA credit will be issued to affected customers.
Cordially, Nathaniel Suchy
On Wed, Oct 3, 2018 at 7:08 PM Mirimir mirimir@riseup.net wrote:
On 10/03/2018 03:16 PM, Nathaniel Suchy wrote:
Hi everyone,
I'm writing to you all on behalf of Conrad. There have been a few
messages
posted here in regards to Greypony IT and a lack of responses from
Conrad.
Conrad is NOT ignoring you nor being malicious. Conrad had a stroke and
has
been seeking medical attention. Likewise he's unable to provide customer support or fix issues as he's in a hospital.
Damn. Knowing Conrad a little, I had a bad feeling about this :(
Please relay my condolences, and wishes for a speedy recovery.
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