Hello all, This is your irregularly-scheduled reminder that we will be discussing the Helpdesk and translation in just a smidge over two hours (that's 1200h pacific) in #tor-dev on irc.oftc.net. Highlights will include hearing from Sherief, Lunar, and Phoul about their research into ways to provide support chat accessible through our website. We'll also make a preliminary incursion into the topic of organizing shifts at predictable times. How very exciting! Other developments: I'm going to slice and dice Boisterous into two separate components which we'll run in parallel, otherwise these discussions and whatnot are going to run forever each. In this track, we'll continue with helpdesk and l10n. The other track will focus on outreach, training, videos, and documentation. If you're mainly in it for the helpdesk/l10n, you have nothing further to do: your meetings are just shorter. If you're interested in outreach, training, videos, and documentation, (and I already know that Kelley, Karen, Runa, and Sherief might be), then look for the meeting-scheduling message to go out to tor-dev, probably today. If you drop me a line, then I'll try to do something clever to make sure that the message hits your inbox too. That's all from this reminder. Any questions, folks? -Tom