web-team

web-team@lists.torproject.org

October 2025

3 participants
1 discussions

Re: Announcing the new Tor user support portal
by gus 27 Oct '25

27 Oct '25

Looping web team mailing per Anarcat and lavamind request. Hey Pavel, it seems lavamind won't be able to merge the website tomorrow (Tuesday). Would be okay if lavamind do that today or on Wednesday? For me, it's fine. @Lavamind, let us know. gus On Mon, Oct 27, 2025 at 09:27:23AM -0700, Pavel Zoneff wrote: > quick update here to the group (I already told Gus), Suttty has provided us > with a quote that I'm working on incorporating into the blog post today. > then we can post tomorrow if it all works out. :) > > P > > *Pavel Zoneff (he/er)* > Director, Strategic Communications > The Tor Project, https://www.torproject.org/ > > Signal/mobile: (+1)310.695.8242 > > > Am Mi., 22. Okt. 2025 um 17:05 Uhr schrieb ebanam <ebanam(a)torproject.org>: > > > On Wed 10/22/25 16:08, Nico Bucaro wrote: > > > Can someone share the staging link? Maybe I missed in the pad but > > couldn't > > > place it > > > > > > > Link to staging: https://tor-www@support.staging.torproject.net > > > > (support.staging.torproject.net with 'tor-www' as the username > > and no password). > > > > best, > > > > -- ebanam > > > > > > > On 10/22/25 2:48 PM, Pavel Zoneff wrote: > > > > agreed with lavamind's edits and also Nico's comment re: letterboxing. > > > > I think this would be great to post on Monday or Tuesday of next week. > > > > Always better to have this at the beginning rather than the end of the > > > > week b/c then we can amplify this properly on social etc. > > > > > > > > @Nico Bucaro <mailto:nicob@torproject.org> Can we do something similar > > > > to this? https://blog.torproject.org/user-support-farsi/ > > > > <https://blog.torproject.org/user-support-farsi/> I think it would be > > > > worth the effort and create a bit more visual consistency. > > > > > > > > Am Mi., 22. Okt. 2025 um 13:43 Uhr schrieb Nico Bucaro > > > > <nicob(a)torproject.org>: > > > > > > > > Ah, I see now that lavamind pointed it out there is an image > > > > already for > > > > the header but missed that originally! > > > > > > > > My only feedback would be that we use a screenshot where the > > > > letterboxing gap isn't so prominent. Let me know if you'd like any > > > > support with the graphic, happy to do so. > > > > > > > > Nico > > > > > > > > On 10/21/25 2:41 PM, Nico Bucaro wrote: > > > > > Congrats Gus! Let me know if you need any support with a custom > > > > header > > > > > graphic for this announcement. > > > > > > > > > > Nico > > > > > > > > > > On 10/21/25 2:38 PM, gus wrote: > > > > >> Hi all, > > > > >> > > > > >> I've put together a blog post about our new user support portal. > > > > >> Please feel invited to edit and make changes. > > > > >> > > > > >> https://pad.riseup.net/p/E-ujlcZCxUKov_blogpost-support-keep > > > > >> > > > > >> The blog must go live when we redirect the old websites. > > > > >> > > > > >> Gus > > > > > > > > > -- Nico Bucaro > > > > Brand Designer > > > > The Tor Project > > > > > > > > > > > > My working hours may not be your working hours. If I message you > > > > outside of your working hours, know that I do not expect an > > > > immediate response and that I support your right to disconnect. > > > > > > > -- > > > Nico Bucaro > > > Brand Designer > > > The Tor Project > > > > > > > > > My working hours may not be your working hours. If I message you outside > > of your working hours, know that I do not expect an immediate response and > > that I support your right to disconnect. > > > > -- The Tor Project Community Team Lead

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