So, new equipment gets plugged into a colo…. I’m a dude that was looking to increase AS diversity on Tor and well, decided to add a new colo to the mix.
Two exit relays are brought online on properly SWIPed IP addresses. These exit relays have only been online for about 24 hours.
An organization, known as Irdeto Intelligence, ignores the fact that the IP addresses are SWIPed and sends abuse complaints to my upstream providers asking them to straighten me out, because I’m a pox on society because people are torrenting via Tor. They have sent over 40 emails in the last 12 hours.
Some dude-man, who calls himself a “Network Security Administrator” who asked me to explain what Tor is……….because he’s a Network Security Administrator……..has told me that due to the volume of complaints I need to block the offending applications from their network.
I told him that I spoke with them prior to bringing this stuff online, explained what Tor was, explained what a Tor exit was, explained that it will generate complaints, explained the DCMA liability, explained the whole thing…..and was told that they were okay with it.
I’m sorry for the bitching and moaning…it’s just another case of doing everything right and now I’m quite worried that they’ll not only pull the plug, that I’ll have to fight to get my Cisco UCS blade server back (and other assorted equipment) which is totally not going to be cool.
Conrad
Hi Conrad,
Thank you for running exit relays and helping diversify the Tor network. I’m sorry to hear you’re experiencing this issue with Irdeto / your colocation facility, I understand how frustrating these situations can be.
I’m going to reach out to you off list to discuss this issue further and offer some potential short-term / long-term solutions.
Thanks again, you should be receiving an email from me shortly.
On Aug 23, 2018, at 7:51 AM, Conrad Rockenhaus conrad@rockenhaus.com wrote:
Signed PGP part So, new equipment gets plugged into a colo…. I’m a dude that was looking to increase AS diversity on Tor and well, decided to add a new colo to the mix.
Two exit relays are brought online on properly SWIPed IP addresses. These exit relays have only been online for about 24 hours.
An organization, known as Irdeto Intelligence, ignores the fact that the IP addresses are SWIPed and sends abuse complaints to my upstream providers asking them to straighten me out, because I’m a pox on society because people are torrenting via Tor. They have sent over 40 emails in the last 12 hours.
Some dude-man, who calls himself a “Network Security Administrator” who asked me to explain what Tor is……….because he’s a Network Security Administrator……..has told me that due to the volume of complaints I need to block the offending applications from their network.
I told him that I spoke with them prior to bringing this stuff online, explained what Tor was, explained what a Tor exit was, explained that it will generate complaints, explained the DCMA liability, explained the whole thing…..and was told that they were okay with it.
I’m sorry for the bitching and moaning…it’s just another case of doing everything right and now I’m quite worried that they’ll not only pull the plug, that I’ll have to fight to get my Cisco UCS blade server back (and other assorted equipment) which is totally not going to be cool.
Conrad
Where is your hardware physically located? If it’s in the United States, I can probably help you get your stuff back.
— Franklin Bynum Lawyer Bynum Law Office 708 Main Street Houston, Texas 77002 Dial “713 LAW FIRM” +1 713 529-3476
On Aug 23, 2018, at 07:51, Conrad Rockenhaus conrad@rockenhaus.com wrote:
So, new equipment gets plugged into a colo…. I’m a dude that was looking to increase AS diversity on Tor and well, decided to add a new colo to the mix.
Two exit relays are brought online on properly SWIPed IP addresses. These exit relays have only been online for about 24 hours.
An organization, known as Irdeto Intelligence, ignores the fact that the IP addresses are SWIPed and sends abuse complaints to my upstream providers asking them to straighten me out, because I’m a pox on society because people are torrenting via Tor. They have sent over 40 emails in the last 12 hours.
Some dude-man, who calls himself a “Network Security Administrator” who asked me to explain what Tor is……….because he’s a Network Security Administrator……..has told me that due to the volume of complaints I need to block the offending applications from their network.
I told him that I spoke with them prior to bringing this stuff online, explained what Tor was, explained what a Tor exit was, explained that it will generate complaints, explained the DCMA liability, explained the whole thing…..and was told that they were okay with it.
I’m sorry for the bitching and moaning…it’s just another case of doing everything right and now I’m quite worried that they’ll not only pull the plug, that I’ll have to fight to get my Cisco UCS blade server back (and other assorted equipment) which is totally not going to be cool.
Conrad _______________________________________________ tor-relays mailing list tor-relays@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
It’s located in Denver, but Colin had a good suggestion to have everyone run a reduced exit policy for now until things cool down a little, and the provider seemed to cool down their stance after I approached them with that idea and stated that they just wanted the flood of abuse emails to stop, and even suggested that I reach out to the copyright holders and try to get them to contact me directly, since the IPs are SWIPped to me and that is the proper procedure anyway.
So, the new colo stays alive for now…. I’ll let things cool down for a bit then we’ll open the exit policies back up and see where things go from there.
Thanks,
Conrad
On Aug 23, 2018, at 2:30 PM, Franklin Bynum franklin@bynumlaw.net wrote:
Where is your hardware physically located? If it’s in the United States, I can probably help you get your stuff back.
— Franklin Bynum Lawyer Bynum Law Office 708 Main Street Houston, Texas 77002 Dial “713 LAW FIRM” +1 713 529-3476
On Aug 23, 2018, at 07:51, Conrad Rockenhaus conrad@rockenhaus.com wrote:
So, new equipment gets plugged into a colo…. I’m a dude that was looking to increase AS diversity on Tor and well, decided to add a new colo to the mix.
Two exit relays are brought online on properly SWIPed IP addresses. These exit relays have only been online for about 24 hours.
An organization, known as Irdeto Intelligence, ignores the fact that the IP addresses are SWIPed and sends abuse complaints to my upstream providers asking them to straighten me out, because I’m a pox on society because people are torrenting via Tor. They have sent over 40 emails in the last 12 hours.
Some dude-man, who calls himself a “Network Security Administrator” who asked me to explain what Tor is……….because he’s a Network Security Administrator……..has told me that due to the volume of complaints I need to block the offending applications from their network.
I told him that I spoke with them prior to bringing this stuff online, explained what Tor was, explained what a Tor exit was, explained that it will generate complaints, explained the DCMA liability, explained the whole thing…..and was told that they were okay with it.
I’m sorry for the bitching and moaning…it’s just another case of doing everything right and now I’m quite worried that they’ll not only pull the plug, that I’ll have to fight to get my Cisco UCS blade server back (and other assorted equipment) which is totally not going to be cool.
Conrad _______________________________________________ tor-relays mailing list tor-relays@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
tor-relays mailing list tor-relays@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
Dear Conrad,
I picked the first, less reduced policy from https://trac.torproject.org/projects/tor/wiki/doc/ReducedExitPolicy and changed my OR/DirPorts from the defaults as it suggested. Not sure if I should have picked the 2nd, even more reduced policy or not.
--torix
Sent with ProtonMail Secure Email.
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐ On August 23, 2018 4:54 PM, Conrad Rockenhaus conrad@rockenhaus.com wrote:
It’s located in Denver, but Colin had a good suggestion to have everyone run a reduced exit policy for now until things cool down a little, and the provider seemed to cool down their stance after I approached them with that idea and stated that they just wanted the flood of abuse emails to stop, and even suggested that I reach out to the copyright holders and try to get them to contact me directly, since the IPs are SWIPped to me and that is the proper procedure anyway.
So, the new colo stays alive for now…. I’ll let things cool down for a bit then we’ll open the exit policies back up and see where things go from there.
Thanks,
Conrad
On Aug 23, 2018, at 2:30 PM, Franklin Bynum franklin@bynumlaw.net wrote: Where is your hardware physically located? If it’s in the United States, I can probably help you get your stuff back. — Franklin Bynum Lawyer Bynum Law Office 708 Main Street Houston, Texas 77002 Dial “713 LAW FIRM” +1 713 529-3476
On Aug 23, 2018, at 07:51, Conrad Rockenhaus conrad@rockenhaus.com wrote: So, new equipment gets plugged into a colo…. I’m a dude that was looking to increase AS diversity on Tor and well, decided to add a new colo to the mix. Two exit relays are brought online on properly SWIPed IP addresses. These exit relays have only been online for about 24 hours. An organization, known as Irdeto Intelligence, ignores the fact that the IP addresses are SWIPed and sends abuse complaints to my upstream providers asking them to straighten me out, because I’m a pox on society because people are torrenting via Tor. They have sent over 40 emails in the last 12 hours. Some dude-man, who calls himself a “Network Security Administrator” who asked me to explain what Tor is……….because he’s a Network Security Administrator……..has told me that due to the volume of complaints I need to block the offending applications from their network. I told him that I spoke with them prior to bringing this stuff online, explained what Tor was, explained what a Tor exit was, explained that it will generate complaints, explained the DCMA liability, explained the whole thing…..and was told that they were okay with it. I’m sorry for the bitching and moaning…it’s just another case of doing everything right and now I’m quite worried that they’ll not only pull the plug, that I’ll have to fight to get my Cisco UCS blade server back (and other assorted equipment) which is totally not going to be cool. Conrad
tor-relays mailing list tor-relays@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
tor-relays mailing list tor-relays@lists.torproject.org https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-relays
When I've met the same attitude I've had some luck by immediately saying they could wipe the hard drive to exterminate all devils, and even give me a different ip address, to show my interest in keeping our relationship going. I told them torrenting is not what tor's for and I want to get rid of them as much as anybody.
Since they didn't comprehend or listen properly to the longer sensible explanation it was surprising that they liked the simple story.
Rob
On Aug 23, 2018, at 6:20 PM, I beatthebastards@inbox.com wrote:
When I've met the same attitude I've had some luck by immediately saying they could wipe the hard drive to exterminate all devils, and even give me a different ip address, to show my interest in keeping our relationship going. I told them torrenting is not what tor's for and I want to get rid of them as much as anybody.
Since they didn't comprehend or listen properly to the longer sensible explanation it was surprising that they liked the simple story.
Rob
This mainly seemed to be an issue of miscommunication - I had one party that I was in communication with at the beginning who said that this was going to be a perfectly okay endeavor, equipment gets plugged in, day one passes with a couple of abuse complaints, no problems. Day two comes around, and a new guy comes in. That’s when it hit the fan.
They listened to reason and that was good enough with me. This gives me a chance to repair the relationship to the point where I can eventually open the relays back up at some point. In fact, they’ve stated that they don’t care if the relays are completely open, they just don’t want to deal with the complaints. If Irdeto actually followed emailed me per the ARIN database (like the other complaining parties did today), there wouldn’t be any problem. The problem lays with the fact that Irdeto has consistently decided to disregard the fact that these IPs are reassigned and just emails the upstream, probably because they know they would get more of a reaction that way.
Thanks,
Conrad
On 2018-08-23 17:56, Conrad Rockenhaus wrote:
This mainly seemed to be an issue of miscommunication - I had one party that I was in communication with at the beginning who said that this was going to be a perfectly okay endeavor, equipment gets plugged in, day one passes with a couple of abuse complaints, no problems. Day two comes around, and a new guy comes in. That’s when it hit the fan.
Do you think it was an actual miscommunication, or perhaps just a salesdroid selling something different than they actually offer?
On Aug 24, 2018, at 3:50 PM, Dave Warren dw@thedave.ca wrote:
On 2018-08-23 17:56, Conrad Rockenhaus wrote:
This mainly seemed to be an issue of miscommunication - I had one party that I was in communication with at the beginning who said that this was going to be a perfectly okay endeavor, equipment gets plugged in, day one passes with a couple of abuse complaints, no problems. Day two comes around, and a new guy comes in. That’s when it hit the fan.
Do you think it was an actual miscommunication, or perhaps just a salesdroid selling something different than they actually offer?
Since I contacted someone in their abuse department, I believe it’s more of the lines of miscommunication. Maybe the abuse people are confused :/
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