My experience with ServerAstra is that they will null-route your IP address on reports of abuse. No notification to me, their customer.
This put me in the position on several occasions of noticing that my VPS had been down for x days. It was only when opening a Support Ticket to complain about lack of service that I was told my IP address had been null-routed due to abuse reports.
Here's an example of what I was told:
"Your VPS has been blocked automatically on numerous accounts of virus, malware activity and spamming, and got itself into several block lists. Please clean up the vps and fix the issues which are allowing such things to happen, as we keep our network secure and free of these problems. Your VPS ip will be enabled again rightaway but please prevent further abuse of our network resources."
This while running an exit node with the Reduced Exit Policy.
This was my experience from Feb through May of last year. They may not have a policy against exit nodes but they sure make it difficult to keep one running.
On 01/09/2013 06:12 AM, Claude wrote:
Hi
I want to share my experience with a hoster I discovered about a year ago: https://serverastra.com/
I set up a non-exit relay in feburary 2012. They offer a VPS with 100Mbit unmetered traffic for about 15$/month. Here are the vnstat stats: http://paste.scratchbook.ch/view/26af6ae0
Recently, I asked them if I am allowed to run an exit-relay. They answered:
-- For now our ToS allows Tor nodes. but please be advised they are really easy to abuse. We will try to protect the network with our firewall in case of problems (we already experienced spam from ToR networks). In any case a ticket will be opened upon abuse case and we will try to keep both sides confidentiality during negotiation. Happy New Year! --
They are really cooperative! They also set me up a reverse DNS. So everything runs fine and fast. Although they sometimes encounter problems with DDOS-attacks, which affects the bandwith. But this only happened twice last year.
Claude
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