Hi Nils,
Yes, this is a known problem. It has been discussed a number of times before on this list, but it never made it into any FAQ.
On 10/07/2016 11:38 AM, Nils Erik Flick wrote:
Asking customer service would mean explicitly drawing attention to the fact that I'm trying to use the cheap plan to run Tor nodes. That's completely against my instincts. On the other hand they *did* offer a free-form box in the registration form.
Has anyone tried and if so, to any avail?
It is not unusual for ISPs to set a very conservative default, and then raise it when the customer asks. You don't necessarily have to mention Tor in your request.
IMHO this kind of knowledge should be spread more "pro-actively", which is why I'm posting this on a public list.
Always a good idea to remind people. Maybe this encourages someone to submit a patch for the website?