On 05/18/2016 10:13 PM, pa011 wrote:
Is there anybody out there who can give me some advice, or even help me doing (answering) these?
I think it is pretty much straightforward. You can explain what Tor is, why you are supporting it, and in some more heated cases offer to temporarily block destination IP/port pairs. You will come up with your own language and standard cases as you go along, and from that can derive some template replies.
How many of those abuses are to expect? How to avoid on changing what parameters?
The easiest parameter to tune is bandwidth. The more bandwidth you provide, the more abusive traffic you will see. The second most important parameter is the ExitPolicy. See also https://blog.torproject.org/blog/tips-running-exit-node-minimal-harassment and https://trac.torproject.org/projects/tor/wiki/doc/TorExitGuidelines .
Thanks for running Tor relays, and welcome to the exit business! :)