On Thu, Oct 24, 2013 at 11:45 PM, Roger Dingledine arma@mit.edu wrote:
You might like the 'reduced exit policy': https://trac.torproject.org/projects/tor/wiki/doc/TorExitGuidelines
But it sounds like it won't entirely solve your problem at this point, and it's time for either diplomacy and education, or some other ideas. I'll let others chime in with suggestions.
As others have said: - Work together with your hoster to adjust the policy - Offer to handle their ticket issues for them by asking for the full email of the complaint with addresses you can reply to (as a service operator in the US that's pretty much your responsibility to field those directly, then that of your upstream if you don't). Then contact the complainer, send them the Tor docs, tell them your server has no data on it and get them to remove you from their lists and close their case. Keep your hoster informed and especially copy them on any case closed or delisting success. - Some relay operators opt to SWIP the address space to them and effectively become the ISP of record. - If those don't work, close your account yourself and tell them that based on your poor experience with them that you will let others know not to buy from them when the topic of hosting comes up. - Add an entry to the goodbadproviders wiki page and point them to it.
Details for all of this are in the archives of this list. Thanks for relaying traffic :)