On 2015-01-04 03:31, usprey wrote:
and the sysads don't even bother to do a reverse lookup before sending abuse complaints I will not bother wasting my time on answering them. It is no secret how to properly secure internet connected systems, and in all cases their firewalls etc. obviously works, so my message to them, if any, would be "Welcome to the internet...".
We send a standard response that attempts to explain in a friendly manner that they're seeing traffic from Tor exit node, which is used, critically, by regular computer users who need privacy. The message also gives suggestions for protecting their systems against the frequent attacks from compromised (non-Tor) systems.
We do put some reporters in the ignore bin, however. This typically happens after they suggest extortion, make threats, or continue to send automated reports in a manner that indicates they're not able to act upon the replies. There's simply no engagement possibility with such, so our continuing to respond will just be a waste of others' resources.
Richard