Hi! Below is my December’23 report!
In December, I resolved 570 tickets: On Telegram (@TorProjectSupportBot) - 410 On RT (frontdesk@tpo) - 150 On WhatsApp (+447421000612) - 5 and on Signal (+17787431312) - 5
In December, we had an issue with bridges not working for the users with OS Windows 7 [1]. The issue was caused by the most recent Go toolchain update, that discontinued Windows 7 support and affected many Russianspeakingusers. We had more than 20 user requests regarding this issuein less than 24 hours. The problem was solved with an emergency Tor Browser desktop-only release 13.0.8 [2].
This month, we were still getting requests from OPPO users concerned that Tor Browser does not work on their devices [3].
In December, I also:
1. Helped Russian-speaking users to bypass censorship: shared bridges, helped with troubleshooting;
2. Collected user feedback on Tor circumvention settings and apps;
3. Helped to solve Windows-related Tor Browser issues like antivirus software blocking Tor Browser or non-ASCII characters in your username or lack of admin or escalated privileges to install and run Tor Browser.
[1] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42179 [2] https://blog.torproject.org/new-release-tor-browser-1308/ [3] https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/41289