Hi! Below is
my December’23 report!
In December,
I resolved 570 tickets:
On Telegram
(@TorProjectSupportBot) - 410
On RT
(frontdesk@tpo) - 150
On WhatsApp
(+447421000612) - 5
and on
Signal (+17787431312) - 5
In December,
we had an issue with bridges not working for the users with OS
Windows 7 [1]. The issue was caused by the most recent Go
toolchain update, that discontinued Windows 7 support and
affected many Russian speaking users. We
had more than 20 user requests regarding this issue in less
than 24 hours. The
problem was solved with an emergency Tor Browser
desktop-only
release 13.0.8 [2].
This month, we were
still getting requests from OPPO users concerned that Tor
Browser does not work on their devices [3].
In December,
I also:
- Helped
Russian-speaking users to bypass censorship: shared bridges,
helped with troubleshooting;
- Collected
user feedback on Tor circumvention
settings
and apps;
- Helped
to solve Windows-related Tor Browser issues like antivirus
software blocking Tor Browser or non-ASCII characters in
your username or lack of admin or escalated privileges to
install and run Tor Browser.