07/11/12 18:41, intrigeri wrote:
Hi,
Damian Johnson wrote (06 Nov 2012 23:31:02 GMT) :
Runa A. Sandvik wrote (06 Nov 2012 22:44:03 GMT) :
Actually, both Tails and the Tor Browser Bundle could benefit from a usability study.
Thank you, Runa, for mentioning Tails here.
Seconded! Thank you!
Usability studies only help if there's development resources to make the suggestions happen. Mike and Tails should be the ones to make the call about if they have the bandwidth to take advantage of a usability study or not.
The TBB usability study [1] mentioned by Greg Norcie in this thread is quite interesting, even for Tails. It identifies several UX or documentation failures in TBB that lead to "stop-points" (a point which a given user cannot proceed beyond) that are also directly applicable to Tails, or that have some more or less obvious parallel in Tails. Several of these issues are similar to what Andrew observed in his Tails usability study.
Cheers!
[1] http://petsymposium.org/2012/papers/hotpets12-1-usability.pdf [2] https://lists.torproject.org/pipermail/tor-dev/2012-April/003472.html