commit cad27725b4370900854c5bc925f7a410c76cec91 Author: Roger Dingledine <arma@torproject.org> Date: Fri Mar 11 16:31:17 2016 -0500 resurrect the support section. remove the telephone section. --- about/en/contact.wml | 32 ++++++++++++++++++++++---------- 1 file changed, 22 insertions(+), 10 deletions(-) diff --git a/about/en/contact.wml b/about/en/contact.wml index 60d859c..9e26561 100644 --- a/about/en/contact.wml +++ b/about/en/contact.wml @@ -22,10 +22,10 @@ <li><a href="#security">Security Issues</a></li> </ul> - <!-- <a id="support"></a> <h3><a class="anchor" href="#support">Support</a></h3> + <!-- <p><i>help@rt.torproject.org</i> is the address to use for questions about all things Tor, volunteering, and offering resources. This is best effort service with no guarantees. We @@ -41,19 +41,29 @@ </ul> --> + <p>If you have questions about using Tor:</p> + <ol> + <li>Read through the <a href="<page docs/faq>">FAQ</a> and the + <a href="<page docs/documentation>">documentation</a>.</li> + <li>See if your question is asked or answered on our + <a href="https://tor.stackexchange.com/">StackExchange page</a>.</li> + <li>Join the <a href="#irc">#tor irc channel</a>, state the issue, + and wait patiently for help.</li> + <li>Read through the archives of the + <a href="<page docs/documentation>#MailingLists">mailing lists</a> + to see if anybody else has raised your issue recently. Note that + you need to subscribe to the mailing lists before you can post.</li> + </ol> + + <p>If you find your answer, please stick around to contribute back + and help others who were once in your position.</p> + <a id="email"></a> <h3><a class="anchor" href="#email">Email</a></h3> - <!-- Please email <ew>help@rt.torproject.org</em> for general questions. - - A few other addresses are more specific: --> + <p>If you have Tor questions, please try to help yourself via the + above support venues.</p> <ul> - <li><i>tor-talk@lists.torproject.org</i> is for all discussion - about theory, design, development, and use of Onion Routing. - <i>tor-dev@lists.torproject.org</i> is for Tor research and - development. For both of these <a href="<page - docs/documentation>#MailingLists">mailing lists</a>, - you must subscribe before you can post.</li> <li><i>donations@torproject.org</i> is for questions and comments about <a href="<page donate/donate>">getting money to the developers</a>. More donations means <a href="<page docs/faq>#Funding">more @@ -92,6 +102,7 @@ </ul> </p> +<!-- <a id="phone"></a> <h3><a class="anchor" href="#phone">Telephone</a></h3> <p>Please be aware that your @@ -99,6 +110,7 @@ the call. Please do not call for technical support. Instead, email <em>help@rt.torproject.org</em>. Technical support phone calls are not returned.</p> +--> <a id="mail"></a> <h3><a class="anchor" href="#mail">Mailing Address</a></h3>