Author: phobos Date: 2012-09-20 18:59:07 +0000 (Thu, 20 Sep 2012) New Revision: 25811

Modified: website/trunk/docs/en/faq.wml Log: improve the support faq answer.

Modified: website/trunk/docs/en/faq.wml =================================================================== --- website/trunk/docs/en/faq.wml 2012-09-20 18:47:04 UTC (rev 25810) +++ website/trunk/docs/en/faq.wml 2012-09-20 18:59:07 UTC (rev 25811) @@ -377,23 +377,22 @@ <a id="SupportMail"></a> <h3><a class="anchor" href="#SupportMail">How can I get support?</a></h3>

- <p>There is no official support for Tor. Your best bet is to try the following:</p> + <p>Your best bet is to first try the following:</p> <ol> <li>Read through this <a href="<page docs/faq>">FAQ</a>.</li> <li>Read through the <a href="<page docs/documentation>">documentation</a>.</li> <li>Read through the <a href="https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-talk">tor-talk archives</a> and see if your question is already answered.</li> - <li>Join our <a href="irc://irc.oftc.net#tor">irc channel</a> and + <li>Join our <a href="ircs://irc.torproject.org#tor">irc channel</a> and state the issue and wait for help.</li> <li>Send an email to <a - href="mailto:help@rt.torproject.org">help@rt.torproject.org</a>. - These are volunteers who may be able to help you but you may not - get a response for days.</li> + href="mailto:help@rt.torproject.org">help@rt.torproject.org</a>.</li> + <li>If all else fails, try <a href="<page about/contact>">contacting us</a> directly.</li> </ol>

<p>If you find your answer, please stick around on the IRC channel or the - mailing list and answer questions from others.</p> + mailing list to help others who were once in your position.</p>

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