Author: phobos Date: 2012-11-28 15:23:43 +0000 (Wed, 28 Nov 2012) New Revision: 25918

Modified: website/trunk/about/en/contact.wml website/trunk/en/navigation.wmi Log: replace projects with contact so people can find it. Update the contact page with a section for Support, so people aren't so confused about how to get support.

Modified: website/trunk/about/en/contact.wml =================================================================== --- website/trunk/about/en/contact.wml 2012-11-27 04:03:01 UTC (rev 25917) +++ website/trunk/about/en/contact.wml 2012-11-28 15:23:43 UTC (rev 25918) @@ -13,6 +13,7 @@ <div id="maincol"> <h2>Tor: Contact</h2> <ul> + <li><a href="#support">Support</a></li> <li><a href="#email">Email</a></li> <li><a href="#identica">Identi.ca</a></li> <li><a href="#irc">IRC</a></li> @@ -21,21 +22,25 @@ <li><a href="#phone">Telephone</a></li> </ul>

+ <a id="support"></a> + h3><a class="anchor" href="#support">Support</a></h3> + + <i>help@rt.torproject.org</i> is the address to use for Tor support + requests. This is staffed for helping people with questions about + all things Tor. This is best effort service with no guarantees. + <a id="email"></a> <h3><a class="anchor" href="#email">Email</a></h3> - <i>tor-assistants at torproject.org</i> is the catch-all address for everything. It can be - used for reaching people working on Tor. - + <i>tor-assistants@torproject.org</i> is the catch-all address for + everything. It can be used for reaching people working on Tor. + A few other addresses are more specific: - + <ul> - <li><i>help@rt.torproject.org</i> is the address to use for Tor - support requests. This is staffed by volunteers helping people - with questions about all things Tor. This is best effort service - with no guarantees.</li> - <li><i>tor-translation@lists.torproject.org</i> can put new <a href="<page - getinvolved/translation>">website translations</a> into place, - and help answer questions about existing and new translations.</li> + <li><i>tor-translation@lists.torproject.org</i> can put new <a + href="<page getinvolved/translation>">website translations</a> + into place, and help answer questions about existing and + new translations.</li> <li><i>tordnsel at torproject.org</i> is the alias for the people responsible for the tordns exitlist.</li> <li><i>donations@torproject.org</i> is for questions and comments about <a @@ -48,7 +53,7 @@ and coordination, major gifts, contract inquiries, licensing and certification, etc.</li> </ul> - + <a id="identica"></a> <h3><a class="anchor" href="#identica">Identi.ca</a></h3> <p>Contact us via our microblogging Identi.ca account <a @@ -58,7 +63,7 @@ <h3><a class="anchor" href="#irc">IRC</a></h3> <p>Tor users and developers can also be found in the following channels on <a href="http://www.oftc.net/oftc/">OFTC</a>:</p> - + <ul> <li><i>#tor</i> - User and relay operation discussions. Having trouble running Tor or a question for other Tor users? Then this is the spot for @@ -69,14 +74,15 @@ <li><i>#nottor</i> - This is where Tor people hang out to talk about stuff that is not related to Tor.</li> </ul> - + <a id="livechat"></a> <h3><a class="anchor" href="#livechat">Live Chat</a></h3> <p>Tor is experimenting with live chat (XMPP/Jabber/GChat), Voice over IP (VOIP), VOIP+ZRTP, SIP, Video, and desktop sharing through the <a href="http://jitsi.org/">Jitsi Open Source Communicator</a>. Contact us at <em>torproject@jit.si</em> for live help, questions, or - feedback. This address does not receive emails, only XMPP and VOIP.</p> + feedback. This address does not receive emails, only XMPP and +VOIP.</p>

<p>The best time to reach someone is 10:00 - 12:00 GMT-5 on Tuesday and 16:00 - 18:00 GMT-5 on Thursday.</p>

Modified: website/trunk/en/navigation.wmi =================================================================== --- website/trunk/en/navigation.wmi 2012-11-27 04:03:01 UTC (rev 25917) +++ website/trunk/en/navigation.wmi 2012-11-28 15:23:43 UTC (rev 25918) @@ -10,10 +10,10 @@ 'index' , 'Home', 'about/overview' , 'About Tor', 'docs/documentation' , 'Documentation', - 'projects/projects' , 'Projects', 'press/press' , 'Press', '<blog>' , 'Blog', 'http://www.printfection.com/torprojectstore' , 'Store', + 'about/contact' , 'Contact', ); my @calltoaction = ( 'download/download-easy' , 'Download',