Author: mttp Date: 2014-01-20 19:08:06 +0000 (Mon, 20 Jan 2014) New Revision: 26543

Modified: website/trunk/docs/en/faq.wml Log: Added FAQs re Sophos antivirus and Ubuntu IBUS.

Modified: website/trunk/docs/en/faq.wml =================================================================== --- website/trunk/docs/en/faq.wml 2014-01-20 19:02:38 UTC (rev 26542) +++ website/trunk/docs/en/faq.wml 2014-01-20 19:08:06 UTC (rev 26543) @@ -63,8 +63,12 @@

<li><a href="#TBBFlash">Why can't I view videos on YouTube and other Flash-based sites?</a></li> - <li><a href="#Ubuntu">I'm using Ubuntu and I can't start Tor Browser + <li><a href="#Ubuntu">I'm using Ubuntu, and I can't start Tor Browser. </a></li> + <li><a href="#UbuntuBlackedOut">I'm using Ubuntu, and I can't type + anything into my browser.</a></li> + <li><a href="#SophosOnMac">I'm using the Sophos anti-virus + software on my Mac, and Tor Browser won't start.</a></li> <li><a href="#TBBSocksPort">I want to run another application through the Tor launched by Tor Browser Bundle.</a></li> @@ -1122,7 +1126,7 @@

<a id="Ubuntu"></a> <h3><a class="anchor" href="#Ubuntu"> -I'm using Ubuntu and I can't start Tor Browser</a></h3> +I'm using Ubuntu and I can't start Tor Browser.</a></h3> <p> Ubuntu prevents its users from executing shell scripts by clicking them, even when the file permissions are set correctly. For now you need to @@ -1134,8 +1138,39 @@ from inside the Tor Browser directory. </p>

+<a id="UbuntuBlackedOut"></a> +<h3><a class="anchor" href="#UbuntuBlackedOut"> +I'm using Ubuntu, and I can't type anything into my browser.</a></h3> +<p>Another issue affecting Ubuntu users is that when Tor Browser opens, text +fields, including the address bar, are blacked out and can not be used. +This is not so great, and we hope to include a fix in a coming release. +In the mean time, this issue can be worked around by editing the +start-tor-browser script and adding the following line below line 1:</p> +<pre> +export GTK_IM_MODULE=xim +</pre> +<p>This issue is related to the version of IBUS that ships with Ubuntu. +Some users have also reported success by executing this command</p> +<pre> +ibus exit +</pre> +<p>To follow the progress of this issue, see this <a +href="https://trac.torproject.org/projects/tor/ticket/9353%22%3Ebug ticket.</a> +</p> + <hr>

+<a id="SophosOnMac"></a> +<h3><a class="anchor" href="#SophosOnMac">I'm using the Sophos anti-virus +software on my Mac, and Tor Browser won't start.</a></h3> +<p> +You'll need to modify Sophos anti-virus so that Tor can connect to the +internet. Go to Preferences -> Web Protection -> General, and turn off +the protections for "Malicious websites" and "Malicious downloads". +</p> + +<hr> + <a id="TBBSocksPort"></a> <h3><a class="anchor" href="#TBBSocksPort"> I want to run another application through the Tor launched by Tor