commit ef4f7ed7949f958fe966ef697ed29e9cdad72d5d Author: Colin Childs colin@torproject.org Date: Tue Sep 13 00:29:31 2016 -0500
Drop help-desk from troubleshooting page --- C/troubleshooting.page | 46 ---------------------------------------------- 1 file changed, 46 deletions(-)
diff --git a/C/troubleshooting.page b/C/troubleshooting.page index 4bcd90f..aa820b8 100644 --- a/C/troubleshooting.page +++ b/C/troubleshooting.page @@ -80,50 +80,4 @@ are experiencing is already listed there. </p> </section>
-<section id="helpdesk"> -<title>Contacting the Tor Help Desk</title> -<p> -If the above steps do not help you solve the problem, you can contact -Tor’s help desk. Send an email to help@rt.torproject.org with exact -details of the problem, your operating system, and the steps you have -already tried. Please only contact the help desk if you cannot find the -answer to your question in this manual. -</p> - -<p> -If possible, you should also include the “Tor log”, an -automatically-generated list of Tor’s activity that can help diagnose -the problem. To copy the Tor log, either: -</p> -<list> - <item> - <p> - click the button labelled “Copy Tor Log To Clipboard” that appears in - the Tor Launcher window, or - </p> - <p> - <media type="image" width="600" src="media/troubleshooting/copy_tor_log1.png" /> - </p> - </item> - <item> - <p> - if Tor Browser is already open, click on the Torbutton icon (the small - green onion at the top left of the screen), then “Tor Network - Settings”, then “Copy Tor Log To Clipboard”. - </p> - <p> - <media type="image" width="600" src="media/troubleshooting/network_security_menu.png" /> - </p> - </item> - <item> - <p> - You can now paste the Tor log into your support request. - </p> - <p> - <media type="image" width="600" src="media/troubleshooting/copy_tor_log2.png" /> - </p> - </item> -</list> -</section> - </page>