Author: phobos Date: 2012-12-12 21:06:06 +0000 (Wed, 12 Dec 2012) New Revision: 25939
Modified: website/trunk/about/en/contact.wml Log: update the contact to highlight help@rt.
Modified: website/trunk/about/en/contact.wml =================================================================== --- website/trunk/about/en/contact.wml 2012-12-11 21:32:10 UTC (rev 25938) +++ website/trunk/about/en/contact.wml 2012-12-12 21:06:06 UTC (rev 25939) @@ -27,12 +27,14 @@
<p><i>help@rt.torproject.org</i> is the address to use for Tor support requests. This is staffed for helping people with questions about - all things Tor. This is best effort service with no guarantees.</p> + all things Tor. This is best effort service with no guarantees. We + generally respond within 24 hours.</p>
<a id="email"></a> <h3><a class="anchor" href="#email">Email</a></h3> <i>tor-assistants@torproject.org</i> is the catch-all address for - everything. It can be used for reaching people working on Tor. + everything else. It can be used for reaching people working on Tor. + Please email <ew>help@rt.torproject.org</em> for support or help questions.
A few other addresses are more specific:
@@ -41,8 +43,6 @@ href="<page getinvolved/translation>">website translations</a> into place, and help answer questions about existing and new translations.</li> - <li><i>tordnsel at torproject.org</i> is the alias for the people responsible for - the tordns exitlist.</li> <li><i>donations@torproject.org</i> is for questions and comments about <a href="<page donate/donate>">getting money to the developers</a>. More donations means <a href="<page docs/faq>#Funding">more @@ -83,8 +83,6 @@ us at <em>torproject@jit.si</em> for live help, questions, or feedback. This address does not receive emails, only XMPP and VOIP.</p>
- <p>The best time to reach someone is 10:00 - 12:00 GMT-5 - on Tuesday and 16:00 - 18:00 GMT-5 on Thursday.</p> <p>Our OTR fingerprint is F624A3 158D22 19F48E E28A73 09F527 1AD5DF 668D. Learn more about <a href="http://www.cypherpunks.ca/otr/">Off-the-Record</a> @@ -103,7 +101,7 @@ will reach the Tor office. Should there be no answer, please leave a message with a way to reach you. Please be aware that your phone company and ours (and everyone in between) could listen to the - call. Please email <i>help@rt.torproject.org</i> for support.</p> + call. Please email <em>help@rt.torproject.org</em> for support.</p>
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