[ux] nice article related to our world

Sara Sinclair Brody scout at simplysecure.org
Tue Nov 14 19:44:16 UTC 2017

Yes yes yes!

Design, UX, and human-centered thinking have a place at the table when it
comes to even the most technical of subjects. And building a shared
language that is accessible to both designers and technologists is so
important when building systems that have a complex system with unique
properties, like blockchain and like Tor.

I especially liked this line: "For example, a blockchain built on top of
existing digital services will add the element of trust to the whole
process by enabling an audit trail, but the user experience could very well
stay the same. The question is, can we transmit this added element of
transparency to the users?"

This is something that @ame has been saying for a while about designing for
the Internet Freedom space. How does a given tool show that it's got
something special going on underneath, that it's not the same as all its
closed-source surveillance-capitalist competitors? This is a class of
design problem that I'm very interested in.


On Tue, Nov 14, 2017 at 1:45 PM, isabela <isabela at torproject.org> wrote:

> Hi there,
> I got this article in my inbox (some of you who use this tool might have
> got it too :P):
> https://www.invisionapp.com/blog/user-experience-blockchain/
> Thought of sharing because I like her approach:
> "The answers to those questions present an opportunity to engage users
> in a positive experience by highlighting the touchpoints where the
> backend is making their lives better.
> And in order to do that, designers must first understand what’s going on
> behind the scenes. It helps to speak the same language if we want to
> join the conversation with developers.
> What follows are the concepts I’ve been exposed to during our product
> development sessions and how I connect them to our own UX design workflow."
> ^^ and what follows this.
> She is talking about her world, which is not Tor world :) but I think is
> a nice approach to a similar problem we do have at the Tor world.
> Hope you enjoy o/
> isabela
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