[ux] Tor Configuration Dialogue User Study Update

Brennan Novak hi at brennannovak.com
Thu Dec 10 20:24:27 UTC 2015


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> A lot of censors block web sites but they don't try to block circumvention systems... Other censors block not only web sites, but also circumvention systems like Tor. Against these censors you need to use bridges and pluggable transports. This is what censors like Iran and China do.

Perhaps the interface should explain this in a more simple human
way. The clickable mockups linked above offer "Connect Directly"
or "Configure" as well as the jargon-y "Choose this to manually
setup your bridge & proxy" which reminds me of Vidalia of
yesteryear... which I found confusing.

If a user has been educated about the type of censorship they are
under, what bridges & proxies are, and how to configure them-
then this will make sense. However, if a user does not know these
things, then this is a complete wash in terms of being "usable"
to new Tor users.

An alternate could be something like:

https://brennannovak.com/uploads/images/scratch/Tor-Censorship-UI.png

That might not be optimal wording (and is worth testing with real
users), but it should explain the "problem" human terms, not
jumping to technical "solutions" to these problems.

Side note: the proprietary VPN service "Freedome" made by
F-Secure has one of the most usable connection managers I've seen
to date.

BNVK

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