[tor-reports] Help desk report for January 2014

[Lunar]

Hi!

Here's the help desk chart for January 2014:

          |   ar |   en |   es |   fa |   fr |   zh | Total | (Rejected)
----------+------+------+------+------+------+------+-------+-----------
    jason |      |    1 |      |      |      |   15 |    16 |
    lunar |      |  229 |      |      |   45 |      |   274 |       101
     matt |      |  364 |      |      |      |      |   364 |         5
     nima |      |      |      |   68 |      |      |    68 |         1
     noel |      |   12 |   56 |      |      |      |    68 |
    phoul |      |  371 |      |      |      |      |   371 |        71
  sherief |   17 |  282 |      |      |      |    1 |   300 |        37
     vmon |      |    1 |      |   76 |      |      |    77 |         7
----------+------+------+------+------+------+------+-------+-----------
    Total |   17 | 1260 |   56 |  144 |   45 |   16 |  1538 |       223
   (Open) |      |   51 |    5 |   11 |      |    3 |    70 |

That's almost 49 tickets resolved each day on average.

See also the attached charts for the amount of incoming tickets each day
and for the past twelve months.

We have handled almost as twice as much as in November 2013.

-- 
Lunar                                             <lunar at torproject.org>
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