[tor-reports] March 2013 status report from the Tor help desk

[Kelley Misata]

Thanks Runa - this is helpful information.
Kelley

On Tue, Apr 2, 2013 at 1:29 PM, Runa A. Sandvik <runa at torproject.org> wrote:

> Hi everyone,
>
> A total of 849 tickets were created in the Tor help desk system this
> month: 698 in help, 1 in help-ar, 3 in help-es, 28 in help-fa, 1 in
> help-fr, 4 in help-zh, and 114 in spam.
>
> 698 tickets in help: 663 resolved, 32 open, 1 new, and 1 rejected
> 1 ticket in help-ar: 1 rejected
> 3 tickets in help-es: 1 resolved, 1 open, 1 stalled
> 28 tickets in help-fa: 24 resolved, 1 open, 3 new
> 1 ticket in help-fr: 1 resolved
> 4 tickets in help-zh: 4 resolved
>
> Total number of tickets resolved this month:
>
> Andrew: 10 tickets
> Ardeshir: 34 tickets
> Phoul: 286 tickets
> Jason: 6 tickets
> Lunar: 2 tickets
> Matt: 39 tickets
> Moritz: 289 tickets
> Noel: 2 tickets
> Runa: 41 tickets
> Sherief: 27 tickets
>
> For a summary of issues, see status reports from each support
> assistant on the tor-reports list.
>
> --
> Runa A. Sandvik
> _______________________________________________
> tor-reports mailing list
> tor-reports at lists.torproject.org
> https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-reports
>



-- 
*Kelley Misata*
*Outreach and Communications*
*The Tor Project*
*www.torproject.org*
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