[tor-relays] Netflix overblocking non-exit Tor relays

Jamis Hartley jamman98 at gmail.com
Sun Feb 28 16:42:11 UTC 2016


Because the support people in the call center are not IT people. They don't
understand computers and were never trained with tor nodes. They were
literally given cookie cutter responses to tell you when you come and say
that you are being blocked because of a proxy. They don't have any
knowledge of the tech behind it.
On Feb 28, 2016 9:38 AM, "john saylor" <js0000 at riseup.net> wrote:

> On 02/28/16 02:08, Jamis Hartley wrote:
> > I seriously doubt it's hostility.
>
> you may be right. as i said, it was only speculation on my part ...
>
> but why didn't netflix support say it's your tor node when i was
> chatting with netflix support for an hour? or even- we are detecting a
> proxy on your network?
>
> the support person left we with instructions to call roku and ask about
> the DNS configuration of my hardware.
>
> and she was not kidding.
>
> so it's this indirectness that make me suspicious. also- the ip that my
> roku uses is clearly located in MA USA. as i said, i sent her the whois
> info for my ip.
>
> maybe i am just paranoid- but it just doesn't add up.
>
> anyway, i'm looking forward to taking more walks and naps and reading
> more books now that i've cancelled netflix- ymmv!
>
> if this every gets "fixed" i might re-subscribe- but maybe even not ...
>
> --
> \js: !
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