[tor-relays] Bad experience with hetzner.de and "Trusted Tor Traceroutes" experiment

[Fabiano London]

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> On 15 Jan 2014, at 22:23, Paul Görgen <tor at pgoergen.de> wrote:
> 
> Hi,
> 
> Apparently even with the lowered rate from time to time the abuse system will complain.
> 
> I just received an abuse message from Hetzner even though now running with the reduced rate. Just so you know. Next time this happens I will try to escalate the problem by not solving it in the framework of the automated abuse reports. Instead I will put the info about what I do into the trouble ticket of the abuse message and put a strong plea to contact me about if and how they can stop flagging it as abuse.
> 
> Best regards
> 
> Paul
> 
>> On 15.01.2014 16:41, irregulator at riseup.net wrote:
>>> On 01/15/2014 07:00 AM, Anupam Das wrote:
>>> Hi Alex,
>>> 
>>> We are very sorry to hear about the problems our measurements caused. Up
>>> until yesterday, we had received no reports of them triggering these
>>> kinds of responses from providers. However, yesterday we heard a very
>>> similar story from another relay operator using Hetzner.
>>> 
>>> Thanks for sharing your experience with the tor-relays community. We
>>> have also updated our FAQ to inform contributors about this potential
>>> problem.
>>> 
>>> Also, we'd like to help others avoid this while still providing useful
>>> measurements, if possible. Have you gotten any feedback from Hetzner
>>> about what rule was triggered and maybe how to avoid it? Do you have any
>>> ideas about how one might stay below their radar? If it is something
>>> simple like reducing the measurement rate that would be a great option
>>> to prevent problems while still providing valuable data about the the
>>> Tor network.
>>> 
>>> We do still hope that most relay operators will be willing to give this
>>> project a shot. We have received data from over 90 separate IP addresses
>>> and have gotten 2 negative reports so far, although certainly the issues
>>> could be more widespread without us being aware. We don't want to add to
>>> the headaches that can result from running a Tor relay, but on the other
>>> hand Tor relay operators are probably pretty adept at handling this kind
>>> of stuff.
>>> 
>>> Thanks
>>> 
>>> Anupam
>> 
>> Hi again,
>> 
>> Anupam I wish I knew how to run the script and avoid any complaints from
>> Hetzner. Unfortunately Hetzner didn't give us any helpful info. We even
>> asked them explicitly if rate limiting would be a solution, but there
>> was no answer on that.
>> 
>>> On 01/15/2014 02:20 PM, Paul Görgen wrote:
>>> Finally scamper was defunct, presumably due to being stopped  two times,
>>> so I restarted the whole Trusted Tor Traceroutes script on monday with
>>> PPS=200 (reducing the traceroute rate to 1/5 of the default value). So
>>> far I did not receive any machine generated abuse reports. I assume the
>>> packet rate is now below the limit of what the monitoring thinks is a
>>> netscan. I will report back if I should receive another abuse report
>>> connected to the experiment.
>> 
>> Paul's answer may indicate that imposing a rate limit to the script's
>> requests might do the trick.
>> 
>> Greetings.
>> Alex
>> 
>> 
>> 
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> 
> -- 
> Paul Görgen
> Dieburger Straße 94a,            Mobile +4917620181608
> 64287 Darmstadt                 http://www.pgoergen.de
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