[tor-qa] TBB 6.0 (~gk) constantly crashes

[David Fifield]

On Sun, May 29, 2016 at 06:20:42PM +0000, Georg Koppen wrote:
> Hi,
> 
> 3withg+2eo5h590a0hes at guerrillamail.com:
> > TBB 6.0 (~gk) constantly crashes on https://browserprint.info during test:
> > Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> > Faulting module name: nss3.dll, version: 3.21.1.0, time stamp: 0x00000000
> > Exception code: 0xc00000fd
> > Fault offset: 0x000b1c83
> > 
> > and sometimes on https://www.guerrillamail.com:
> > Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> > Faulting module name: kernel32.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb8
> > Exception code: 0xc00000fd
> > Fault offset: 0x0004cf52
> > 
> > Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> > Faulting module name: nspr4.dll, version: 4.12.0.0, time stamp: 0x00000000
> > Exception code: 0xc00000fd
> > Fault offset: 0x00021bc3
> 
> Thanks for testing a release candidate! Alas, I am not able to reproduce
> any of the issues you reported. Here is what I did/got:
> 
> 1) I took the 6.0 en-US bundle and put it on my Windows 7 testing machine.
> 2) I went to https://browserprint.info and pressed the test button
> 3) I solved the CAPTCHA and did not allow canvas.
> 4) I got the test results.
> 
> I repeated the above steps several times but still no crash. Did you do
> something else? Did you customize your 6.0 bundle somehow? I tested with
> the default settings.
> 
> I also did not hit any crash on https://www.guerrillamail.com while I
> tested.
> 
> My first guess would be that some antivirus/security software is
> interfering with Tor Browser. If you have such a thing on your computer
> could you uninstall it for testing purposes (disabling might not be
> enough) and see if that solves your issues?

I also did not get any crash on either site with Windows 8.