[tor-qa] TBB 6.0 (~gk) constantly crashes

[Georg Koppen]

Hi,

3withg+2eo5h590a0hes at guerrillamail.com:
> TBB 6.0 (~gk) constantly crashes on https://browserprint.info during test:
> Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> Faulting module name: nss3.dll, version: 3.21.1.0, time stamp: 0x00000000
> Exception code: 0xc00000fd
> Fault offset: 0x000b1c83
> 
> and sometimes on https://www.guerrillamail.com:
> Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> Faulting module name: kernel32.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb8
> Exception code: 0xc00000fd
> Fault offset: 0x0004cf52
> 
> Faulting application name: firefox.exe, version: 45.1.1.0, time stamp: 0x00000000
> Faulting module name: nspr4.dll, version: 4.12.0.0, time stamp: 0x00000000
> Exception code: 0xc00000fd
> Fault offset: 0x00021bc3

Thanks for testing a release candidate! Alas, I am not able to reproduce
any of the issues you reported. Here is what I did/got:

1) I took the 6.0 en-US bundle and put it on my Windows 7 testing machine.
2) I went to https://browserprint.info and pressed the test button
3) I solved the CAPTCHA and did not allow canvas.
4) I got the test results.

I repeated the above steps several times but still no crash. Did you do
something else? Did you customize your 6.0 bundle somehow? I tested with
the default settings.

I also did not hit any crash on https://www.guerrillamail.com while I
tested.

My first guess would be that some antivirus/security software is
interfering with Tor Browser. If you have such a thing on your computer
could you uninstall it for testing purposes (disabling might not be
enough) and see if that solves your issues?

Georg


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