[tor-project] Nina's Monthly Status Report, June 2024

[Nina]

Hi! Below is my June’24 report!

In June, I resolved 735 tickets:
On Telegram (@TorProjectSupportBot) - 455
On RT (frontdesk at tpo) - 264
On WhatsApp (+447421000612) - 13
and on Signal (+17787431312) - 3.

In June, I helped Russian-speaking users bypass censorship: I shared 
bridges and instructions and assisted with using them and 
troubleshooting; I also collected user feedback.

The major event of June wasthe release of Tor Browser 13.5. To prepare 
for the release, I updated all the user support templates in Russian to 
include new features and new menu options.

Also, after the release, I monitored user feedback, where the main issue 
with the new release was Tor Browser notifications on Android (with 
speed and Tor circuit) not working after the update [1]. This work is 
still in process.

I monitor user feedback on our services to notify the Anti-censorship 
Team when necessary [2].

I continue to take part in investigating the issue of Tor bridges not 
working in Tails in Russia [3].


[1] 
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/42589
[2] 
https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40070
[3] 
https://gitlab.torproject.org/tpo/anti-censorship/bridgedb/-/issues/40072

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