[tor-project] Nina's Monthly Status Report, May 2022

[nina13 at riseup.net]

Hi, everyone,
This is my Status report for May 2022.

As usual, I focused on user support for Russian users. 

   - Telegram channel (@TorProjectSupportBot): 514
   - Email (frontdesk at tpo): 188
   Total: 702 tickets were successfully resolved.
    
Also, in May, I took part in the "Become an Alpha Tester" campaign,
helping with the English-to-Russian translation of social media texts
like tweets[1], forum posts[2], and, also, user support templates[3].

Taking part in the campaign, I collected feedback from Russian-speaking
alpha-testers, and I spotted a minor issue with the Help button[4]. And
I also found a problem with some fonts in a stable version of the Tor
Browser[5].

Due to retiring the old Zammad/cdr.link instance, I took part in testing
the new one [6]. 

I added an article to the frontdesk with bridges for Turkmenistan as we
started to get more requests about this country:
https://metrics.torproject.org/userstats-bridge-combined.html?start=2022-03-03&end=2022-06-01&country=tm

As the Tor Project took part in the DemHack Hackathon in Russia, I
translated a tweet for our account [7].

[1] https://twitter.com/torproject/status/1525097804351344641
[2] https://forum.torproject.net/t/become-an-alpha-tester/31
[3]
https://gitlab.torproject.org/tpo/community/support/-/issues/40079#note_2800315
[4]
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/40971
[5]
https://gitlab.torproject.org/tpo/applications/tor-browser/-/issues/41004
[6]
https://gitlab.torproject.org/tpo/tpa/team/-/issues/40592#note_2808575
[7] https://twitter.com/torproject/status/1527712240912084992