[tor-project] catching up on the support situation and what's next

Isabela isabela at riseup.net
Wed Mar 23 13:41:50 UTC 2016

Hello folks!
Sorry for the doodle without timezone change enable.
Colin is probably sleeping right now :) so I just created a new one
where you can change the timezone.
Please use this second one for voting:

On 03/22/2016 10:32 PM, isabela wrote:
> Hello!
> There has been a lot of discussion around user support. During
> Valencia's Dev Meeting and later in email threads. I have been talking
> with Colin and I want to help organize a way so everyone can collaborate
> in building what's next for support.
> We want to start with and IRCmeeting, for that please submit your vote
> for a meeting date/time here:
> http://doodle.com/poll/5dv2mtuiicebecr2
> As a preparation to that meeting we would like to ask everyone to read a
> short report we put together:
> https://storm.torproject.org/shared/NfLl9mFD0_xZxxz64UEjn0xNhHPw2CpR5snRX6q1DSF
> First, you will find information aboutuser support during SponsorO. We
> have also laid out the plan we created once that grant ended and we lost
> the resources we had, along with a description of what happened with
> each step of the plan.
> Finally, forthe'what's next' part of the discussion, there are links to
> two brain-storming documents. These are not necessarily the plan(s) we
> will end up going with, but may be a good starting point for determining
> what the plan should be.
> We thought that a summary of what  hashappenedin the past year or so
> with user support would be helpful for the discussion.
> Let us know when is a good time to meet and continue this conversation!
> Cheers,
> Isabela& Colin

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