[community] Outreachy: Common Questions to answer

Tue Mar 17 07:51:41 UTC 2020

Hello Outreachy applicants,

Here is a list of common questions from our users. Please feel free to
search and use our documentation. The answer to all questions should be
sent in a single email, like this:

To: frontdesk at torproject.org
Subject: [Outreachy] your name

You won't need an URL for this contribution, just add to your
contribution notes ("answered Support questions") and that will be fine.

====================================================================

1. Is there any option for me who was just given a chrome laptop to
use tor?

2. Hi, I am new to using Tor browser. I was recommended to use a VPN as
well but saw that Tor does not recommend it. How can I run both and be
protected?

3. Hi, very basic, but my Ubuntu laptop will not allow me to download
Tor. Can you help me?

4. Hi, the expert Bundle downloading link is broken:
https://2019.www.torproject.org/download/download.html.en

5. can u help me please???tor don't conected
4/16/2019 0:26:33 AM.700 [NOTICE] DisableNetwork is set. Tor will not
make or accept non-control network connections. Shutting down all
existing connections.
4/16/2019 0:27:10 AM.000 [NOTICE] DisableNetwork is set. Tor will not
make or accept non-control network connections. Shutting down all
existing connections.
4/16/2019 0:27:10 AM.000 [NOTICE] Switching to guard context "default"
(was using "bridges")
4/16/2019 0:27:10 AM.000 [NOTICE] DisableNetwork is set. Tor will not
make or accept non-control network connections. Shutting down all
existing connections.
4/16/2019 0:27:10 AM.000 [NOTICE] DisableNetwork is set. Tor will not
make or accept non-control network connections. Shutting down all
existing connections.
4/16/2019 0:27:10 AM.000 [NOTICE] Opening Socks listener on
127.0.0.1:9150
4/16/2019 0:27:10 AM.000 [NOTICE] Opened Socks listener on
127.0.0.1:9150
4/16/2019 0:27:10 AM.000 [NOTICE] Bootstrapped 5%: Connecting to
directory server
4/16/2019 0:27:10 AM.000 [NOTICE] Bootstrapped 10%: Finishing handshake
with directory server
4/16/2019 0:27:30 AM.200 [WARN] Problem bootstrapping. Stuck at 10%:
Finishing handshake with directory server. (DONE; DONE; count 10;
recommendation warn; host C08DE49658E5B3CFC6F2A952B453C4B608C9A16A at
185.220.101.6:20006)
4/16/2019 0:27:30 AM.200 [WARN] 10 connections have failed:
4/16/2019 0:27:30 AM.200 [WARN]  8 connections died in state handshaking
(TLS) with SSL state SSLv2/v3 read server hello A in HANDSHAKE
4/16/2019 0:27:30 AM.200 [WARN]  2 connections died in state
connect()ing with SSL state (No SSL object)
4/16/2019 0:27:30 AM.300 [NOTICE] Closing no-longer-configured Socks
listener on 127.0.0.1:9150
4/16/2019 0:27:30 AM.300 [NOTICE] DisableNetwork is set. Tor will not
make or accept non-control network connections. Shutting down all
existing connections.

6. Hi there, just today it seems as though my ISP has begun sensoring my
TOR usage. Even when connected via VPN, I'm still completely unable to
get into the TOR network. Would really appreciate your help thanks

5/22/19, 21:29:20.268 [WARN] Key digest for Bridge is wrong length.
5/22/19, 21:29:20.269 [WARN] Controller gave us config lines that didn't
validate: Bridge line did not parse. See logs for details.
5/22/19, 21:29:55.265 [WARN] Key digest for Bridge is wrong length.
5/22/19, 21:29:55.265 [WARN] Controller gave us config lines that didn't
validate: Bridge line did not parse. See logs for details.
5/22/19, 21:32:46.187 [NOTICE] DisableNetwork is set. Tor will not make
or accept non-control network connections. Shutting down all existing
connections.
5/22/19, 21:32:46.188 [NOTICE] Switching to guard context "bridges" (was
using "default")
5/22/19, 21:32:46.188 [NOTICE] DisableNetwork is set. Tor will not make
or accept non-control network connections. Shutting down all existing
connections.
5/22/19, 21:32:46.188 [NOTICE] DisableNetwork is set. Tor will not make
or accept non-control network connections. Shutting down all existing
connections.
5/22/19, 21:32:46.188 [NOTICE] Opening Socks listener on 127.0.0.1:9150
5/22/19, 21:32:46.188 [NOTICE] Opened Socks listener on 127.0.0.1:9150
5/22/19, 21:32:47.139 [NOTICE] Bootstrapped 5%: Connecting to directory
server
5/22/19, 21:32:47.173 [NOTICE] Bootstrapped 10%: Finishing handshake
with directory server
5/22/19, 21:32:52.961 [WARN] Problem bootstrapping. Stuck at 10%:
Finishing handshake with directory server. (DONE; DONE; count 1;
recommendation warn; host E3A4E7D1C03E6CB368D3CDD5D3655999E376545A at
167.88.8.33:443)
5/22/19, 21:32:52.961 [WARN] 1 connections have failed:
5/22/19, 21:32:52.961 [WARN]  1 connections died in state handshaking
(TLS) with SSL state SSLv2/v3 read server hello A in HANDSHAKE
5/22/19, 21:32:52.981 [NOTICE] Closing no-longer-configured Socks
listener on 127.0.0.1:9150

7. Hello. I need a tor obfs4 bridge.

8. I have a code for bridges, but I can’t download Tor browser on my
iPhone.

9. Could someone help me with this? I'm on this website where I can't
sign in, I enter my account info in the sign in box and it doesn't do
anything. I refresh the website and get the above message and can't do
anything.

10. Where can I download a 32 bit version for Win7?

11. When I go to sign in to my Gmail account the page keeps coming up in
another language. I've gone to options on the browser and keep selecting
English (US), but nothing is changing.

12. I don’t understand at all your step to verify tor signature. Can you
help me with that? I readed this page so many times without
understanding it.
https://www.torproject.org/docs/verifying-signatures.html.en

13. Can I help you with translate app to Polish language?

14. Hey, Do you have a windows XP version still running ? Thanks in
advance!

15. Is there any way to change the default window size of the Browser
when it starts up? I just want it to look good.

16. Hello The TOR browser does not want to download. Should I try
another source, other than your own website ?

====================================================================

Thanks! :)

Pili
—
Project Manager: Tor Browser, UX and Community teams
pili at torproject dot org
gpg 3E7F A89E 2459 B6CC A62F 56B8 C6CB 772E F096 9C45

> On 14 Mar 2020, at 16:17, Nkep Renate <nkeprenateeta at gmail.com> wrote:
> 
> Hello Pili,
> 
> Hope this email finds you well.
> This is a follow up email with respect to the questions and Outreachy starter task, am supposed to be provided with in other for me to proceed with my contribution for this Outreachy session.
> 
> Thanks.
> Nkep Renate.
> 
> On Wed, Mar 11, 2020 at 4:56 PM Nkep Renate <nkeprenateeta at gmail.com <mailto:nkeprenateeta at gmail.com>> wrote:
> Hello Pili,
> 
> Thanks for the quick response.
> Will be waiting for the questions. Looking forward to working with this community.
> 
> Regards
> Nkep Renate.
> 
> On Wed, Mar 11, 2020 at 1:51 PM Pili Guerra <pili at torproject.org <mailto:pili at torproject.org>> wrote:
> Hi!
> 
> Welcome! :)
> 
> We’ll be following up with some questions to answer shortly.
> 
> Watch this space and good luck with your application!
> 
> Pili
> —
> Project Manager: Tor Browser, UX and Community teams
> pili at torproject dot org
> gpg 3E7F A89E 2459 B6CC A62F 56B8 C6CB 772E F096 9C45
> 
>> On 9 Mar 2020, at 19:20, Nkep Renate <nkeprenateeta at gmail.com <mailto:nkeprenateeta at gmail.com>> wrote:
>> 
>> Hello Everyone,
>> 
>> Hope this email finds you well.
>> 
>> I am Nkep Renate. an outreachy applicant interested in the Tor Project; Help Tor Project Support Our Users during and after the Outreachy period.
>> 
>> After having read the supporting documents for the above mentioned project, i am ready to start making contributions. i am very excited to begin my contribution phase and wish to find out the starter task am to begin with.
>> 
>> Thanks.
>> Nkep Renate
>> _______________________________________________
>> tor-community-team mailing list
>> tor-community-team at lists.torproject.org <mailto:tor-community-team at lists.torproject.org>
>> https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team <https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team>
> 

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