[community] Hello Outreachy folks, read this email

[Mona Ghassemi]

Hi all,

My name is Mona and I'm excited to join the tor Outreachy project.

I have been working in the software industry almost a year now. My 
current role is QA Developer, but my first role was a combined "QA and 
Support" role. My first company was privacy-oriented and I was excited 
that I would have the opportunity to learn about online privacy, but it 
was acquired by the current one, whose goals are quite different.

Naturally I felt this project would be interesting both in terms of my 
own learning goals and in terms of my past experience working in 
support. My formal education is a B.Sc. in Computer Science and an M.A. 
in Cultural Anthropology. I do have a lot of experience writing in 
English but I am also interested in the opportunity for interns to do 
some front-end development. I know the basics of HTML/CSS but most of my 
coding experience has been in scripting and currently QA automation 
(mostly Javascript now, interfacing with a REST API and cucumber using 
Appium and webdriverIO, but I've also used Java and Python).

Because I'm currently working full-time, I expect to undertake my work 
for the contribution period primarily on the weekends with a little here 
and there during weekdays, but I'm also taking a week "vacation" from 
work the week of the 14th-18th, and most likely a couple days again 
during the last few days of the contribution period. I'll make sure to 
be available online for the Monday meetings as well. Please let me know 
if my plan "makes sense" on your end.

I'm looking forward to getting to know the tor community and other 
Outreachy participants.

Best,

Mona


On 2019-10-02 1:01 p.m., gus wrote:
> Hello Outreachy folks!
>
> Here are instructions to start collaborating with Community Team.
>
> Feel free to introduce yourself here. o/
>
> Our weekly meeting is every Monday, 1600 UTC, on IRC: #tor-meeting.
>
> cheers,
> Gus
> Community Team
>
> ****
>
> Help Tor Project support our users
> ==================================
>
> https://trac.torproject.org/projects/tor/wiki/Outreachy#HelpTorProjectsupportourusers
>
> Deadline is Nov. 5, 2019 at 4pm UTC to record your contributions and
> create a final application.
>
> The Community Team at Tor Project is looking for an intern to help us
> support our users receive and find the most up to date information on
> using our products. As part of this internship we're looking for someone
> to:
>
> Help us to answer support queries that come in through our frontdesk@
> email address, #tor irc channel and other informal support channels such
> as:
>
>   * Reddit,
>   * Stackoverflow,
>   * blog comments
>   * Google Play Store for Tor Browser for Android reviews and feedback
>
> Keep our documentation updated: When new versions of Tor Browser are
> released, we need to update the Tor Browser User Manual with any
> usage details and explanations of new features as well as with updated
> screenshots.
>
> Fix small layout issues with our Tor Browser Manual
> <https://tb-manual.torproject.org/> and
> Support websites <https://support.torproject.org/>.
>
> Compile a list of common user issues: Write a monthly report collating
> any common user issues found throughout all of our support channels.
>
> During October 1 - November 5, you must:
>
> Read our documentation:
>   * Tor Browser Manual - <https://tb-manual.torproject.org>
>   * Support Portal - <https://support.torproject.org>
>   * Tor Project history: <https://torproject.org/about/history>
>   * Community Portal - <https://community.torproject.org>
>   * Blog: <https://blog.torproject.org>
>
> Check and answer common questions from our users (probably some of
> them you will need to do some research) - we will email this to
> applicants, get in touch with us.
>
> Read our open issues and submit a pull request to tickets open in our
> repositories <https://dip.torproject.org/torproject/web/>; you will need
> a Gitlab account, get in touch with us.
>
> Install an IRC client and learn how to use IRC
> <https://support.torproject.org/get-in-touch/#irc-help>; join our
> channels: #tor, #tor-project, #tor-south, #tor-project, #tor-www
>
> Subscribe to Tor mailing lists: tor-community-team,
> global-south and tor-project -
> <https://lists.torproject.org/cgi-bin/mailman/listinfo>
>
> Join us on the Community Team meeting - every Monday, 1600 UTC,
> #tor-meeting channel on IRC.
>
>
> Workflow expected during the internship
> =======================================
>
> 1. Everyday connect to IRC and hang out on #tor-www, #tor,
> #tor-project, #tor-south and other channels
> 2. Connect to Frontdesk service and answer users.
> 3. Check blog posts and social media for users comments reporting
> issues.
> 4. Based on users feedback [1, 2 and 3]: open tickets to report bugs to
> Tor Browser devs, make Pull requests with corrections and new content to
> our documentation
> 5. If you find outdated or incorrect information on Tor Project
> websites, we expect you to submit a ticket and/or a pull request.
> 6. Community Team meeting happens every Monday, 1600 UTC on
> #tor-meeting. You will need to update our meeting pad with your
> work - <https://pad.riseup.net/p/tor-community-team-2019-keep>
>
> _______________________________________________
> tor-community-team mailing list
> tor-community-team at lists.torproject.org
> https://lists.torproject.org/cgi-bin/mailman/listinfo/tor-community-team
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