[community] search function for support.tpo

[silvia [hiro]]

Hi again,

On 11/15/18 9:31 AM, silvia [hiro] wrote:
> Hi all,
>
> On 11/13/18 2:50 PM, Alison Macrina wrote:
>> Hi Linus,
>>
>> I know you're just getting started as sysadmin, but I want to check in
>> with you about something we're hoping to get for support.torproject.org:
>> a search function. The ticket was temporarily closed since we couldn't
>> figure out a way to do search:
>> https://trac.torproject.org/projects/tor/ticket/25322. But maybe you can
>> help?
>>
>> Happy to provide more info as needed.
>>
>> Thanks, Alison
> So getting back to plan a reasonable setup to search our portals. The
> last time we talked about this, UX wanted the following:
>
> - Text search per portal
>
> - Results should be on a html page and not be fetched via JS
>
> - The subdomain where results should be served should be the same of the
> portal where the user started the search
>
> My original idea and test included setup for 1 solr instance. Results
> from solar were retrieved through a web service written in python that
> would only query solr and serve the html pages to the user.
>
> Ideally the web service could live on a different subdomain and the
> pages be served with proxypass?
>
> This setup though complicates a lot our static rotation architecture.
> There are a lot of questions open that I can discuss with Linus and
> Weasel separately.
>
> Talk soon,
>
> -hiro
>
Adding Antonela and Isabela to this thread.

We have been discussing with Linus and Weasel a few possibilities to run
our search service. From what I remember the rationale on UX side was
that having a single search.torproject.org service where people get
redirected when they search is not ideal.

So we have thought that something we could do is having search run on
search.support.torproject.org.

The ux flow will be like this:

- User enters a search query on the search bar on support.tp.o

- User is redirected to search.support.tp.o where they find the search
results.

- User clicks on one of the results and is taken back to support.tp.o
page with the answer to their question.

Would this work?

Talk soon,

-hiro

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