[community] Support person

[Alison Macrina]

Tommy Collison:
> Hi there,
> 
> I'm working on a grant to get a Support person, and we have to include a
> job application with the grant. Since they'd be working closely with the
> Community team, I'd like to get your help drafting it.
> 
> The grant is due this day next week, the 30th. Do people have time to
> meet on Monday?
> 
> Best,
> TC

Thanks for starting this thread Tommy! Just to be clear, if we get this
funding, this would be a person available to help with work that Colin
is doing currently. I'd love to have someone else on hand to cover
answering RT tickets, giving some support help on social media, and
helping get our support portal content together.

As for Monday, I can meet at any time.

Alison