[tor-commits] r25939: {website} update the contact to highlight help at rt. (website/trunk/about/en)

[Andrew Lewman]

Author: phobos
Date: 2012-12-12 21:06:06 +0000 (Wed, 12 Dec 2012)
New Revision: 25939

Modified:
   website/trunk/about/en/contact.wml
Log:
update the contact to highlight help at rt.


Modified: website/trunk/about/en/contact.wml
===================================================================
--- website/trunk/about/en/contact.wml	2012-12-11 21:32:10 UTC (rev 25938)
+++ website/trunk/about/en/contact.wml	2012-12-12 21:06:06 UTC (rev 25939)
@@ -27,12 +27,14 @@
 
      <p><i>help at rt.torproject.org</i> is the address to use for Tor support
       requests. This is staffed for helping people with questions about
-      all things Tor. This is best effort service with no guarantees.</p>
+      all things Tor. This is best effort service with no guarantees. We
+      generally respond within 24 hours.</p>
 
     <a id="email"></a>
     <h3><a class="anchor" href="#email">Email</a></h3>
     <i>tor-assistants at torproject.org</i> is the catch-all address for
-    everything. It can be used for reaching people working on Tor.
+    everything else. It can be used for reaching people working on Tor.
+    Please email <ew>help at rt.torproject.org</em> for support or help questions.
 
     A few other addresses are more specific:
 
@@ -41,8 +43,6 @@
       href="<page getinvolved/translation>">website translations</a>
       into place, and help answer questions about existing and
       new translations.</li>
-      <li><i>tordnsel at torproject.org</i> is the alias for the people responsible for
-      the tordns exitlist.</li>
       <li><i>donations at torproject.org</i> is for questions and comments about <a
       href="<page donate/donate>">getting money to the developers</a>. More
       donations means <a href="<page docs/faq>#Funding">more
@@ -83,8 +83,6 @@
     us at <em>torproject at jit.si</em> for live help, questions, or
     feedback. This address does not receive emails, only XMPP and VOIP.</p>
 
-    <p>The best time to reach someone is 10:00 - 12:00 GMT-5
-    on Tuesday and 16:00 - 18:00 GMT-5 on Thursday.</p>
     <p>Our OTR fingerprint is F624A3 158D22 19F48E E28A73 09F527 1AD5DF 668D.
     Learn more about <a
     href="http://www.cypherpunks.ca/otr/">Off-the-Record</a>
@@ -103,7 +101,7 @@
     will reach the Tor office. Should there be no answer, please leave
     a message with a way to reach you. Please be aware that your phone
     company and ours (and everyone in between) could listen to the
-    call. Please email <i>help at rt.torproject.org</i> for support.</p>
+    call. Please email <em>help at rt.torproject.org</em> for support.</p>
 
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