[or-cvs] r23695: {website} migration some questions from the wiki to the static file of (website/trunk/docs/en)

Andrew Lewman andrew at torproject.org
Wed Oct 27 18:44:05 UTC 2010


Author: phobos
Date: 2010-10-27 18:44:05 +0000 (Wed, 27 Oct 2010)
New Revision: 23695

Modified:
   website/trunk/docs/en/faq.wml
Log:
migration some questions from the wiki to the static file of doom.


Modified: website/trunk/docs/en/faq.wml
===================================================================
--- website/trunk/docs/en/faq.wml	2010-10-27 18:23:19 UTC (rev 23694)
+++ website/trunk/docs/en/faq.wml	2010-10-27 18:44:05 UTC (rev 23695)
@@ -29,6 +29,7 @@
     <li><a href="#WhySlow">Why is Tor so slow?</a></li>
     <li><a href="#Funding">What would The Tor Project do with more
     funding?</a></li>
+    <li><a href="#Metrics">How many people use Tor?  How many relays or exit nodes are there?</a></li>
     </ul>
     
     <p>Compilation and Installation:</p>
@@ -303,46 +304,25 @@
     <a id="SupportMail"></a>
     <h3><a class="anchor" href="#SupportMail">How can I get an answer to my
     Tor support mail?</a></h3>
+
+    <p>There is no official support for Tor. Your best bet is to try the following:
+    <ol>
+    <li>Read through this <a href="<page docs/faq>">FAQ</a>.</li>
+    <li>Read through the <a href="<page docs/documentation>">documentation</a>.</li>
+    <li>Read through the <a
+    href="http://archives.seul.org/or/talk">OR-TALK Archives</a> and
+    see if your question is already answered.</li>
+    <li>Join our <a href="irc://irc.oftc.net#tor">irc channel</a> and
+    state the issue and wait for help.</li>
+    <li>Send an email to tor-assistants at torproject.org. These are
+    volunteers who may be able to help you but you may not get a response
+    for days.</li>
+    </ol>
     
-    <p>
-    Many people send the Tor developers mail privately, or send mail to
-    our internal <a href="<page about/contact>">lists</a>, with questions about their
-    specific setup &mdash; they can't get their firewall working right,
-    they can't configure Polipo correctly, or so on. Sometimes our
-    volunteers can answer these mails, but typically they need to spend
-    most of their time on development tasks that will benefit more people.
-    This is especially true if your question is already covered in the <a
-    href="<page docs/documentation>">documentation</a> or on this FAQ.
-    </p>
     
-    <p>
-    So if we don't answer your mail, first check the <a href="<page
-    docs/documentation>">documentation</a> page, along with this FAQ,
-    to make sure your question isn't already answered.  Then read <a
-    href="http://www.catb.org/~esr/faqs/smart-questions.html">"How to ask
-    questions the smart way"</a>. If this doesn't help you, note that we
-    have <a href="<page docs/documentation>#Support">an IRC channel</a> where you
-    can ask your questions (but if they are still open-ended, ill-formed,
-    or not about Tor, you likely won't get much help there either). Lastly,
-    people on the <a href="<page docs/documentation>#MailingLists">or-talk
-    mailing list</a> may be able to provide some hints for you, if
-    others have experienced your problems too. Be sure to look over <a
-    href="http://archives.seul.org/or/talk/">the archives</a> first.
-    </p>
+    <p>If you find your answer, please stick around on the IRC channel or the
+    mailing list and answer questions from others.</p>
     
-    <p>
-    Another strategy is to <a href="<page docs/tor-doc-relay>">run a Tor
-    relay for a while</a>, and/or <a href="<page donate/donate>">donate money</a>
-    <a href="<page getinvolved/volunteer>">or time</a> to the effort. We're more likely
-    to pay attention to people who have demonstrated interest and commitment
-    to giving back to the Tor community.
-    </p>
-    
-    <p>
-    If you find your answer, please stick around on the IRC channel or the
-    mailing list and answer questions from others.
-    </p>
-    
     <hr>
     
     <a id="WhySlow"></a>
@@ -536,6 +516,10 @@
     director for information on making grants or major donations.
     </p>
     
+    <a id="Metrics"></a>
+		<h3><a class="anchor" href="#Metrics">How many people use Tor?  How many relays or exit nodes are there?</a></h3>
+
+		<p>All this and more about measuring Tor can be found at the <a href="https://metrics.torproject.org">Tor Metrics Portal</a>.</p>
     <hr>
     
     <a id="HowUninstallTor"></a>
@@ -1379,6 +1363,7 @@
     </p>
     
     <hr>
+
   </div>
   <!-- END MAINCOL -->
   <div id = "sidecol">



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