[tor-bugs] #30941 [Circumvention/BridgeDB]: Need better instructions for requesting bridges via email

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#30941: Need better instructions for requesting bridges via email
-------------------------------------------------+-------------------------
 Reporter:  pili                                 |          Owner:  sysrqb
     Type:  defect                               |         Status:
                                                 |  needs_review
 Priority:  Medium                               |      Milestone:
Component:  Circumvention/BridgeDB               |        Version:
 Severity:  Normal                               |     Resolution:
 Keywords:  ux-team, s30-o22a2, anti-            |  Actual Points:
  censorship-roadmap-2020Q1                      |
Parent ID:  #31279                               |         Points:
 Reviewer:                                       |        Sponsor:
                                                 |  Sponsor30
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Changes (by phw):

 * status:  needs_information => needs_review


Comment:

 Replying to [comment:8 cohosh]:
 > - Are we still handing out FTE or scramblesuit bridges? From what i
 remember, we removed default FTE bridges from Tor Browser awhile ago. I
 guess the same could be asked of obfs3. If we only care about handing out
 obfs4, there's some simplification that can be done with the instructions
 here.
 [[br]]
 Since #33299 we no longer are.  At this point, the only PT is obfs4.
 [[br]]
 > - Should we have more text explaining that you issue the commands by
 replying to or sending a new email?
 [[br]]
 Hmm, doesn't the email already say that? Please let me know if you would
 like to rephrase it. Here's my latest iteration:
 {{{
 Here are your obfs4 bridges:

  obfs4 1.2.3.4:1234 ...
  obfs4 4.3.2.1:4321 ...

 Add these bridges to your Tor Browser by opening your browser
 preferences, clicking on "Tor", and then adding them to the "Provide a
 bridge" field.

 If these bridges are not what you need, reply to this email with one of
 the following commands in the message body:

   get transport TYPE    (Request obfuscated bridges. Replace
                          TYPE with "obfs4".)
   get bridges           (Request unobfuscated Tor bridges.)
   get ipv6              (Request IPv6 bridges.)
 }}}

 I also replaced "vanilla" with "unobfuscated" as per teor's suggestion.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30941#comment:13>
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