[tor-bugs] #33727 [Circumvention/BridgeDB]: Gmail marks emails from BridgeDB as spam

Tor Bug Tracker & Wiki blackhole at torproject.org
Wed Mar 25 18:08:25 UTC 2020


#33727: Gmail marks emails from BridgeDB as spam
------------------------------------+-------------------------------
 Reporter:  phw                     |          Owner:  (none)
     Type:  task                    |         Status:  new
 Priority:  Medium                  |      Milestone:
Component:  Circumvention/BridgeDB  |        Version:
 Severity:  Normal                  |     Resolution:
 Keywords:  s30-o22a2               |  Actual Points:
Parent ID:  #31279                  |         Points:  0.5
 Reviewer:                          |        Sponsor:  Sponsor30-can
------------------------------------+-------------------------------
Description changed by phw:

Old description:

> I noticed that Gmail now tosses emails from BridgeDB's autoresponder into
> its spam folder.
>
> BridgeDB's instructions should mention that users should take a look into
> their spam folder if they didn't get a response. Ideally, we should find
> a way to prevent this from happening. I clicked the "Report not spam"
> button of every single BridgeDB email. I hope it will tell Gmail's
> classifier that this is a false positive.

New description:

 I noticed that Gmail now tosses emails from BridgeDB's autoresponder into
 its spam folder:

 [[Image(spam.cleaned.png, 100%)]]

 BridgeDB's instructions should mention that users should take a look into
 their spam folder if they didn't get a response. Ideally, we should find a
 way to prevent this from happening. I clicked the "Report not spam" button
 of every single BridgeDB email. I hope it will tell Gmail's classifier
 that this is a false positive.

--

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/33727#comment:1>
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