[tor-bugs] #23226 [Applications/GetTor]: GetTor help message could be more helpful

Tor Bug Tracker & Wiki blackhole at torproject.org
Wed Mar 11 21:34:12 UTC 2020


#23226: GetTor help message could be more helpful
--------------------------------------------+------------------------------
 Reporter:  catalyst                        |          Owner:  cohosh
     Type:  defect                          |         Status:  needs_review
 Priority:  Medium                          |      Milestone:
Component:  Applications/GetTor             |        Version:
 Severity:  Normal                          |     Resolution:
 Keywords:  anti-censorship-roadmap-2020Q1  |  Actual Points:
Parent ID:  #9036                           |         Points:  1
 Reviewer:  phw                             |        Sponsor:
--------------------------------------------+------------------------------

Comment (by phw):

 I would rephrase the help message as follows. Please don't feel obliged to
 use any of my writing; just cherry-pick whatever you consider reasonable.

 {{{
 This is an automated email response from GetTor.

 GetTor can send you download links for Tor Browser.
 Simply reply to this email and write one of the following three
 operating systems in your response:

     windows
     linux
     osx

 GetTor will then respond with download instructions.

 If you want Tor Browser in a language other than English, mention one of
 the
 following language codes in your response:

     en-US
     es-ES
     pt-BR
     ar
     ca
     cs
     da
     de
     el
     es-AR
     fa
     fr
     ga-IE
     he
     hu
     id
     is
     it
     ja
     ka
     ko
     nb-NO
     nl
     pl
     ru
     sv-SE
     tr
     vi
     zh-CN
     zh-TW
 }}}

 In particular, here's what I changed:

 * Removed the signature because there's no point in having one.

 * Replaced `Hi! Welcome to GetTor!` with `This is an automated email
 response from GetTor.` because the service should make it clear that it's
 a bot responding.

 * Replaced "locale" (which is jargon) with "language".

 * Tried to make sentences shorter and simpler.

 * Make the language list be one per line, to be consistent with the
 operating system list.

 I'll add comments for the links email in a second.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/23226#comment:16>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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