[tor-bugs] #31243 [Internal Services/Tor Sysadmin Team]: TPA-RFC-2: define how users get support, what's an emergency and what is supported

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#31243: TPA-RFC-2: define how users get support, what's an emergency and what is
supported
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 Reporter:  anarcat                              |          Owner:  anarcat
     Type:  task                                 |         Status:
                                                 |  needs_review
 Priority:  Medium                               |      Milestone:
Component:  Internal Services/Tor Sysadmin Team  |        Version:
 Severity:  Normal                               |     Resolution:
 Keywords:  tparfc, tpa-roadmap-may              |  Actual Points:
Parent ID:                                       |         Points:
 Reviewer:                                       |        Sponsor:
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Changes (by anarcat):

 * status:  assigned => needs_review


Comment:

 i did a significant review of the proposal. it seemed to me that the stuff
 from #33108 overlapped quite a bit with the existing support levels and
 policies, so I started merging those. and then I realized that the
 "service admins" definition belongs there too, along with "how do I get
 help".

 before you know it i had reorganized the entire thing. so I sent an email
 to TPA for a final approval, and plan to bring this to wider approval
 (tor-internal, i guess?) next week if no one in tpa objects.

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31243#comment:19>
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