[tor-bugs] #33035 [Applications/Tor Browser]: create strings for onion service error pages

Tor Bug Tracker & Wiki blackhole at torproject.org
Mon Feb 24 21:04:07 UTC 2020


#33035: create strings for onion service error pages
--------------------------------------+--------------------------------
 Reporter:  brade                     |          Owner:  tbb-team
     Type:  defect                    |         Status:  new
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:  ux-team                   |  Actual Points:  0.25
Parent ID:  #19251                    |         Points:
 Reviewer:                            |        Sponsor:  Sponsor27-must
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Comment (by brade):

 I'm not sure how best to discuss possible improvements to the strings
 using the OnlyOffice spreadsheet, so I'm going to comment here.

 Can we use "Onionsite" for the less technical text and "onion service
 descriptor" for the technical text (long description)?  For example the
 tab titles could be "Problem Loading Onionsite".  For XF0, the error title
 could be "Onionsite Not Found".

 Do we want to include the error code in the Long Description?

 Mark and I also have some suggested word-smithing for the Error Title and
 the Short Description. We tried to provide a unique title so users can
 distinguish among the errors at a glance, and we tried to add some
 guidance to lead the user toward possible next steps ("Contact the
 onionsite administrator"). Here's what we came up with:

 ||='''Code'''=||='''Error Title'''=||='''Short Description''=||
 ||XF0||Onionsite Not Found||The most likely cause is that the onionsite is
 offline or disabled. Contact the onionsite administrator.||
 ||XF1||Onionsite Cannot Be Reached||The onionsite is unreachable due to an
 internal error.||
 ||XF2||Onionsite Has Disconnected||The most likely cause is that the
 onionsite is offline or disabled. Contact the onionsite administrator.||
 ||XF3||Unable to Connect to Onionsite||The onionsite is busy or the Tor
 network is overloaded.  Try again later.||
 ||XF4||Onionsite Requires Authentication||Access to the onionsite requires
 a key but none was provided.||
 ||XF5||Onionsite Authentication Failed||The provided key is incorrect or
 has been revoked.  Contact the onionsite administrator.||
 ||XF6||Invalid Onionsite Address||The provided onionsite address is
 invalid.  Please check that you entered it correctly.||
 ||XF7||Onionsite Circuit Creation Timed Out||Failed to connect to the
 onionsite, possibly due to a poor network connection.||

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/33035#comment:19>
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