[tor-bugs] #33431 [- Select a component]: Link directly to https://webchat.oftc.net/?channels=tor

[Tor Bug Tracker & Wiki]

#33431: Link directly to https://webchat.oftc.net/?channels=tor
--------------------+--------------------------------------
 Reporter:  myon    |          Owner:  (none)
     Type:  defect  |         Status:  new
 Priority:  Medium  |      Component:  - Select a component
  Version:          |       Severity:  Normal
 Keywords:          |  Actual Points:
Parent ID:          |         Points:
 Reviewer:          |        Sponsor:
--------------------+--------------------------------------
 OFTC's staff still gets around one email per week from people seeking Tor
 help. We try to redirect them to torproject.org, but ideally, people
 wouldn't contact us in the first place.

 It's unclear where they get the email address from. In the past, the old
 Tor website didn't have any contact info, and merely linked to OFTC, so
 people got it from our website. The new website doesn't have any email
 addresses either (I was looking for about a minute), and the OFTC link is
 much better as it links to the webchat:

 https://support.torproject.org/get-in-touch/ has a link to
 https://webchat.oftc.net/ with instructions to type "#tor". This could be
 improved by putting the channel name into the link:

 https://webchat.oftc.net/?channels=tor

 (No # necessary.)

 Thanks,
 the OFTC people

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/33431>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
The Tor Project: anonymity online