[tor-bugs] #30941 [Circumvention/BridgeDB]: Need better instructions for requesting bridges via email

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#30941: Need better instructions for requesting bridges via email
-------------------------------------------------+-------------------------
 Reporter:  pili                                 |          Owner:  sysrqb
     Type:  defect                               |         Status:
                                                 |  needs_information
 Priority:  Medium                               |      Milestone:
Component:  Circumvention/BridgeDB               |        Version:
 Severity:  Normal                               |     Resolution:
 Keywords:  ux-team, s30-o22a2, anti-            |  Actual Points:
  censorship-roadmap-2020Q1                      |
Parent ID:  #31279                               |         Points:
 Reviewer:                                       |        Sponsor:
                                                 |  Sponsor30
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Changes (by cohosh):

 * status:  needs_review => needs_information


Comment:

 Nice! I think we should ask antonela to look over this as well. I like the
 changes. Some comments:

 - The idea to provide bridges on failure is really nice. I like how you've
 structured that email.

 - Are we still handing out FTE or scramblesuit bridges? From what i
 remember, we removed default FTE bridges from Tor Browser awhile ago. I
 guess the same could be asked of obfs3. If we only care about handing out
 obfs4, there's some simplification that can be done with the instructions
 here.

 - Should we have more text explaining that you issue the commands by
 replying to or sending a new email?

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30941#comment:8>
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