[tor-bugs] #34027 [Applications/GetTor]: GetTor not responding to emails

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#34027: GetTor not responding to emails
---------------------------------+--------------------------
 Reporter:  cohosh               |          Owner:  cohosh
     Type:  defect               |         Status:  assigned
 Priority:  Very High            |      Milestone:
Component:  Applications/GetTor  |        Version:
 Severity:  Normal               |     Resolution:
 Keywords:                       |  Actual Points:
Parent ID:                       |         Points:
 Reviewer:                       |        Sponsor:
---------------------------------+--------------------------
Description changed by cohosh:

Old description:

> GetTor isn't responding to emails. I just checked the logs and found the
> following errors:
>
> {{{
> 2020-04-27T18:00:33+0000 [gettor#debug] Could not send email.
> 2020-04-27T18:00:33+0000 [gettor#info] Error sending email: [Failure
> instance: Traceback (failure with no frames): <class
> 'twisted.mail._except.SMTPDeliveryError'>: 501 No recipients accepted
>         czjeff5655@!63.com: 501 5.1.3 Bad recipient address syntax
>         >>> MAIL FROM:<gettor at torproject.org>
>         <<< 250 2.1.0 Ok
>         >>> RCPT TO:<czjeff5655@!63.com>
>         <<< 501 5.1.3 Bad recipient address syntax
>
>         ].
> 2020-04-27T18:00:33+0000 [twisted.mail.smtp.ESMTPSenderFactory#info]
> Stopping factory <twisted.mail.smtp.ESMTPSenderFactory object at
> 0x7fa3ac156940>
> }}}
>
> Looks like this started at `2020-04-17T16:08:57+0000`. Perhaps there was
> a twisted update that broke it?

New description:

 GetTor isn't responding to emails. I just checked the logs and found the
 following errors:

 {{{
 2020-04-27T18:00:33+0000 [gettor#debug] Could not send email.
 2020-04-27T18:00:33+0000 [gettor#info] Error sending email: [Failure
 instance: Traceback (failure with no frames): <class
 'twisted.mail._except.SMTPDeliveryError'>: 501 No recipients accepted
         czjeff5655@!63.com: 501 5.1.3 Bad recipient address syntax
         >>> MAIL FROM:<gettor at torproject.org>
         <<< 250 2.1.0 Ok
         >>> RCPT TO:<redacted>
         <<< 501 5.1.3 Bad recipient address syntax

         ].
 2020-04-27T18:00:33+0000 [twisted.mail.smtp.ESMTPSenderFactory#info]
 Stopping factory <twisted.mail.smtp.ESMTPSenderFactory object at
 0x7fa3ac156940>
 }}}

 Looks like this started at `2020-04-17T16:08:57+0000`. Perhaps there was a
 twisted update that broke it?

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/34027#comment:1>
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