[tor-bugs] #31506 [Applications/Tor Browser]: Write up comprehensive advice to "Tor unexpectedly exited", and link to it from inside Tor Browser

Tor Bug Tracker & Wiki blackhole at torproject.org
Fri Nov 29 10:39:11 UTC 2019


#31506: Write up comprehensive advice to "Tor unexpectedly exited", and link to it
from inside Tor Browser
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 Reporter:  arma                      |          Owner:  tbb-team
     Type:  defect                    |         Status:  new
 Priority:  Medium                    |      Milestone:
Component:  Applications/Tor Browser  |        Version:
 Severity:  Normal                    |     Resolution:
 Keywords:                            |  Actual Points:
Parent ID:                            |         Points:
 Reviewer:                            |        Sponsor:
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Comment (by pili):

 Replying to [comment:9 gk]:
 > Yes, but it seemed to me Pili's idea was to write something up on our
 website (which we should do) and then *link* to it from the browser. I
 don't see how that second part should work given that the users
 encountering the problems we plan to write about don't have a functioning
 Tor Browser which could follow that link. So, we rather need to include
 help directly into Tor Browser (which reminds me at shipping the Tor
 Browser manual inside Tor Browser in particular for users that have
 trouble to get Tor Browser going, which we have tried to do for years
 now).

 I'm happy with whatever form the solution takes as long as users are able
 to get some troubleshooting information for this error

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/31506#comment:10>
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