[tor-bugs] #30975 [Internal Services/Service - nextcloud]: Cannot access any OnlyOffice Document in nextcloud

Tor Bug Tracker & Wiki blackhole at torproject.org
Wed Jun 26 12:01:18 UTC 2019


#30975: Cannot access any OnlyOffice Document in nextcloud
-------------------------------------------------+-------------------------
 Reporter:  pili                                 |          Owner:
                                                 |  nextcloud-admin@…
     Type:  defect                               |         Status:  closed
 Priority:  High                                 |      Milestone:
Component:  Internal Services/Service -          |        Version:
  nextcloud                                      |
 Severity:  Major                                |     Resolution:  fixed
 Keywords:                                       |  Actual Points:
Parent ID:                                       |         Points:
 Reviewer:                                       |        Sponsor:
-------------------------------------------------+-------------------------
Changes (by micah):

 * status:  new => closed
 * resolution:   => fixed


Comment:

 This appears to have happened when I updated the OnlyOffice software to
 the latest version. After various attempts at trying to understand what
 was going on, it appears to be 'resolved' by clearing your browser cache.

 This is sub-optimal, because it means I cannot update the software,
 without coordinating with every user to clear their cache the next time
 they use it. Better would be for people to understand this from the
 outset, so if this happens they know that they need to clear their browser
 cache and try it again.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30975#comment:1>
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