[tor-bugs] #30869 [Internal Services/Service - nextcloud]: [Nextcloud] Feedback re: collaborative document editing

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#30869: [Nextcloud] Feedback re: collaborative document editing
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 Reporter:  alsmith                              |          Owner:
                                                 |  nextcloud-admin@…
     Type:  defect                               |         Status:  new
 Priority:  Medium                               |      Milestone:
Component:  Internal Services/Service -          |        Version:
  nextcloud                                      |
 Severity:  Normal                               |     Resolution:
 Keywords:  nextcloud, migration                 |  Actual Points:
Parent ID:  #29415                               |         Points:
 Reviewer:                                       |        Sponsor:
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Comment (by alsmith):

 Thanks for your reply!

 Replying to [comment:7 micah]:

 > Replying to [ticket:30869 alsmith]:
 >
 > > * No ability to tag other accounts in comments that I can see or find.
 In my eyes, this is the biggest roadblock. Being able to work
 asynchronously on a document, tagging others in spots where their input is
 needed, knowing they will receive notifications, has been key to working
 across time zones with lots of people against deadlines.
 > >
 > This would be a nice feature. The only way I know that you can somewhat
 get this kind of functionality is to agree as a group that comments are
 things that must be resolved and that people should be looking through
 comments for their names to find ones that they need to resolve. Once
 they've resolved them, then the comment can be closed by clicking the
 "Resolve" button if it was solved.

 I understand that this isn't possible with OnlyOffice -- just elaborating
 on this point for the record. Coming to a consensus about how to resolve
 and labeled could be possible, although cumbersome. After writing or
 documenting rules for resolving comments, I can see the need for me (or
 other authors) to notify others every time there's a new comment -- which
 is not simple to keep track of in large projects with many comments and
 edits. This will be logistically quite difficult (and time-consuming) for
 those who are authoring or managing a document.

 > > * Speed. For me, !OnlyOffice docs take 2-3 minutes to load per file.
 Working on one or two small documents, this is doable. For huge projects
 with multiple long/large documents, this may become difficult/impossible
 to manage.

 > That is interesting, I haven't experienced that. I just opened a
 document, and it took 5 seconds between clicking on it in nextcloud, and
 it being editable in OnlyOffice. I'm really interested in exploring this
 delay more to figure out what is causing it to take so long for you. Are
 you experiencing this for all document types, or just certain ones... do
 you experience it only with larger documents?

 Speed is an issue with all documents, all types, all sizes. I'd say 1 out
 of 5 times it's so slow it times out. I use Tor Browser exclusively when
 accessing NextCloud. Maybe that's the issue; I'll test and report back.

 > > * To finalize documents for printing or saving to PDF, I need to
 download and then edit again in Word because certain features are not
 available, the biggest being that the Tor Project’s fonts are not
 supported/available.
 > >
 > >
 > Yes, the Onlyoffice functionality is primarily oriented around the
 collaborative elements. Finishing/printing documents are maybe not as
 refined. Perhaps we can investigate how to get the Tor Project fonts
 available, so this could minimize the problems. Which is the font that is
 used? I can look at what it would take to incorporate that.

 Fair. Finishing features are less important than the collaborative
 functions. Font is Source Pro (Serif & Sans Serif versions), more here:
 https://styleguide.torproject.org/visuals/#typography.

 > > * No ability to do a word/character count that I can find. Critical
 for grants, most have word or character count requirements.
 > >
 > It is possible to do this, but I think it could be more 'easy'. The way
 you can do this is by clicking the "File" button on the left (Alt+F), its
 a little icon that looks like a document and is above the search spyglass.
 Then click "Document Info..." and you will get the counts you are looking
 for.
 >
 > This isn't ideal, and the OnlyOffice developers are aware of this
 enhancement request. The idea would be to put it in the status bar at the
 bottom, where it tells you the page number you are on.

 Yes -- sorry, I should have been more clear. You can get word and
 character counts for the entire document, but I can't select a paragraph
 and get the word count or character count of that section, which is what I
 use frequently. I've been writing in !OnlyOffice then copy/pasting chunks
 of text into Word, getting the word count, editing it, and shifting it
 back to !OnlyOffice. There's a higher margin of error with this flow, and
 eats into the benefit of collaborative document editing if I am switching
 between online and offline versions of the doc. Again, I recognize this
 might not be solvable, but then I wonder if OO is the right option.

--
Ticket URL: <https://trac.torproject.org/projects/tor/ticket/30869#comment:9>
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