[tor-bugs] #24129 [Webpages/Website]: support.torproject.org work

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#24129: support.torproject.org work
------------------------------+--------------------------
 Reporter:  isabela           |          Owner:  isabela
     Type:  task              |         Status:  assigned
 Priority:  Medium            |      Milestone:
Component:  Webpages/Website  |        Version:
 Severity:  Normal            |     Resolution:
 Keywords:  ux-team,          |  Actual Points:
Parent ID:  #21222            |         Points:
 Reviewer:                    |        Sponsor:
------------------------------+--------------------------
Description changed by isabela:

Old description:

> This is the main ticket for the work related to creating
> support.torproject.org
>
>  * Main stakeholders of this project: Community Team - Alison and Collin
>  * Designer for this project: Antonela
>  * Developer for this project: Hiro
>  * PM for this project: Isabela
>
> '''Project phases:'''
>
>  0. content architecture - map current content related to the portal and
> organize it
>
>  1. ~~whiteboard draw organization of the content into pages~~
>
>  2. ~~wireframe these pages~~
>
>  3. create design for these pages [these include design reviews till we
> are happy with what we have]
>
>  4. start organizing content for the pages (with the design already done
> we will be working with that)
>
>  5. update high definition mockups with real content
>
>  6. guerrilla user testing #1
>
>  7. start coding the pages
>
>  8. once content is finished we upload them on transifex for translation
> to start
>
>  9. Once coding is done we can start QA by language (as translations gets
> complete)
>
>  10. [we could do another user test here too before launch if we want -
> or we can run one after lunch and continue iteration]
>
> '''Content:'''
>
> !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

New description:

 This is the main ticket for the work related to creating
 support.torproject.org

  * Main stakeholders of this project: Community Team - Alison and Collin
  * Designer for this project: Antonela
  * Developer for this project: Hiro
  * PM for this project: Isabela

 '''Project phases:'''

  0. ~~content architecture - map current content related to the portal and
 organize it~~

  1. ~~whiteboard draw organization of the content into pages~~

  2. ~~wireframe these pages~~

  3. ~~create design for these pages [these include design reviews till we
 are happy with what we have]~~

  4. ~~start organizing content for the pages (with the design already done
 we will be working with that)~~

  5. ~~update high definition mockups with real content~~

  6. ~~guerrilla user testing #1~~

  7. ~~start coding the pages~~

  8. ~~once content is finished we upload them on transifex for translation
 to start~~

  9. Once coding is done we can start QA by language (as translations gets
 complete)

  10. [we could do another user test here too before launch if we want - or
 we can run one after lunch and continue iteration]

 '''Content:'''

 !https://trac.torproject.org/projects/tor/wiki/org/teams/CommunityTeam/Support

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/24129#comment:11>
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