[tor-bugs] #25209 [Core Tor/Tor]: TBB crashes after startup clicking the ONION

[Tor Bug Tracker & Wiki]

#25209: TBB crashes after startup clicking the ONION
------------------------------+------------------------------
     Reporter:  JohnnyX       |      Owner:  (none)
         Type:  defect        |     Status:  new
     Priority:  Medium        |  Milestone:  Tor: unspecified
    Component:  Core Tor/Tor  |    Version:  Tor: unspecified
     Severity:  Normal        |   Keywords:  d2d1.dll
Actual Points:                |  Parent ID:
       Points:                |   Reviewer:
      Sponsor:                |
------------------------------+------------------------------
 TOR browser stops working after trying to access hidden/dark/deep web... I
 tried to re-install TOR always leaving all settings default.

 I got Win7 Ultimate SP1 64bit.

 It crashes after trying to click the Onion button.

 This is the popup that appears after the crash:

     Problem Event Name: APPCRASH
     Application Name: firefox.exe
     Application Version: 52.6.0.6607
     Application Timestamp: 00000000
     Fault Module Name: d2d1.dll
     Fault Module Version: 6.2.9200.16765
     Fault Module Timestamp: 528bf6b2
     Exception Code: c0000005
     Exception Offset: 002cf8cb
     OS Version: 6.1.7601.2.1.0.256.1
     Locale ID: 1040
     Additional Information 1: 0a9e
     Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
     Additional Information 3: 0a9e
     Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

 (translated from ITA, the original mesdage follows:

     Nome evento problema:       APPCRASH
     Nome applicazione:  firefox.exe
     Versione applicazione:      52.6.0.6607
     Timestamp applicazione:     00000000
     Nome modulo con errori:     d2d1.dll
     Versione modulo con errori: 6.2.9200.16765
     Timestamp modulo con errori:        528bf6b2
     Codice eccezione:   c0000005
     Offset eccezione:   002cf8cb
     Versione SO:        6.1.7601.2.1.0.256.1
     ID impostazioni locali:     1040
     Informazioni aggiuntive 1:  0a9e
     Ulteriori informazioni 2:   0a9e372d3b4ad19135b953a78882e789
     Ulteriori informazioni 3:   0a9e
     Ulteriori informazioni 4:   0a9e372d3b4ad19135b953a78882e789

 It seems to be not e new trouble, I read something about in other posts
 (like this: https://trac.torproject.org/projects/tor/ticket/11310 ) but
 can't find a solution.

 Help!

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Ticket URL: <https://trac.torproject.org/projects/tor/ticket/25209>
Tor Bug Tracker & Wiki <https://trac.torproject.org/>
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